Library Clerk (Part-Time) – Reserve Mines Library

CBRL; Reserve Mines; Hybrid; CAD 30,398,000 - 35,818,000; Part time

Job summary

Cape Breton Regional Library is seeking a part-time Library Clerk for Reserve Mines Library to deliver friendly service, assist patrons, and support programs daily. The role involves community outreach with schools and groups and helps create a welcoming branch environment.

The Reserve Mines Library requires a high school diploma or equivalent, strong communication, and comfort with technology. Shifts include days, evenings, and Saturdays, with a 22.5 hour work week.

Qualifications

• High school diploma or equivalent; additional education or relevant experience is considered an asset.
• Experience in customer service with an inclusive and empathetic approach to serving the public.
• Confidence engaging with children, families, educators, community groups, and members of the public.
• An interest in literacy, lifelong learning, and community engagement.
• The ability to work independently while also working collaboratively as part of the CBRL team.
• Strong interpersonal and communication skills.
• The ability to organize and prioritize tasks.
• Confidence using technology, including Windows-based applications; additional technology skills are considered an asset.
• Experience delivering programs, workshops, or activities for different age groups is considered an asset.

Responsibilities

• Provide friendly and welcoming customer service and circulation support, including checking out materials and registering patrons for library cards
• Assist patrons in locating library materials, using digital library resources, accessing services, and answering questions
• Build relationships with local schools, daycares, community groups, and organizations to promote library services and encourage use of the branch
• Answer incoming phone calls and notify patrons when items are ready for pickup
• Plan and deliver small-scale programs and activities for children, youth, and adults
• Prepare materials and spaces for programs and group visits
• Shelve, organize, and maintain library materials
• Schedule public computer bookings and provide basic assistance with printing, scanning, and other technology
• Open and close the library branch
• Accept payments for printing
• Carry out other duties related to the operation of the branch as required

Skills

Customer service

Interpersonal skills

Public engagement

Technology literacy

Program delivery

Team collaboration

Independent work

Organizational skills

Communication skills

Education

High school diploma or equivalent

Tools

Windows OS

Job description

Library Clerk (Part-Time) – Reserve Mines Library

Cape Breton Regional Library invites internal and external applications for the position of Library Clerk (Part-Time) at the Reserve Mines Library.

Hourly Rate: $18.86/Hr

Hours of work: (22.5 hours per week)

The schedule includes days, evenings, and Saturdays. Please note that while there is a set schedule, shifts may change depending on branch needs.

Wednesday: 9:30 a.m. – 1:00 p.m. & 2:00 p.m. – 5:30 p.m. (7 hours)

Thursday: 2:00 p.m. – 5:30 p.m. & 6:00 p.m. – 8:00 p.m. (5.5 hours)

Friday: 9:30 a.m. – 1:00 p.m. & 2:00 p.m. – 5:30 p.m. (7 hours)

Saturday: 2:00 p.m. – 5:00 p.m. (3 hours)

About the Library

Cape Breton Regional Library’s 11 branches serve communities across the region by offering programs, access to technology, and a wide range of lending services, including books, DVDs, equipment, and digital resources. Our libraries are welcoming community spaces for residents and visitors of all ages and backgrounds, and we recognize and respect the unique needs of the communities we serve.

We are seeking an enthusiastic and community-minded individual to join the Reserve Mines Library, a small branch where the successful candidate will work independently and play an important role in creating a welcoming and engaging library experience.

This position is well suited to someone who is passionate about literacy, lifelong learning, and connecting people with library services. The Reserve Mines Library is located within walking distance of an elementary school and close to local daycares, creating opportunities to build relationships with educators, children, families, and community groups.

The successful candidate will be comfortable reaching out to schools, daycares, and community organizations to promote library services, encourage visits to the branch, and identify opportunities for small-scale programs and partnerships. This may include welcoming school or daycare visits and offering simple, engaging activities such as storytimes, book clubs, creative activities, or other programs suited to the size and space of the branch.

We are looking for someone who enjoys working with people, takes initiative, and can help make the Reserve Mines Library a welcoming and active community space.

Job Duties

• Provide friendly and welcoming customer service and circulation support, including checking out materials and registering patrons for library cards
• Assist patrons in locating library materials, using digital library resources, accessing services, and answering questions
• Build relationships with local schools, daycares, community groups, and organizations to promote library services and encourage use of the branch
• Answer incoming phone calls and notify patrons when items are ready for pickup
• Plan and deliver small-scale programs and activities for children, youth, and adults
• Prepare materials and spaces for programs and group visits
• Shelve, organize, and maintain library materials
• Schedule public computer bookings and provide basic assistance with printing, scanning, and other technology
• Open and close the library branch
• Accept payments for printing
• Carry out other duties related to the operation of the branch as required

This position involves working independently in a small library branch and interacting with members of the public throughout the day.

Working conditions include lifting, bending, reaching, pushing, pulling, and carrying books and other library materials.

Qualifications

The successful candidate will have:

• A high school diploma or equivalent; additional education or relevant experience is considered an asset
• Experience working in a customer service environment, with an inclusive and empathetic approach to serving the public
• Confidence engaging with children, families, educators, community groups, and members of the public
• An interest in literacy, lifelong learning, and community engagement
• The ability to work independently while also working collaboratively as part of the CBRL team
• Strong interpersonal and communication skills
• The ability to organize and prioritize tasks
• Confidence using technology, including Windows-based applications; additional technology skills are considered an asset
• A willingness to develop new skills and participate in professional development opportunities
• Experience delivering programs, workshops, or activities for different age groups is considered an asset

Additional Information

A criminal record check and vulnerable sector screening will be required.

Employment Equity & Accommodation

Cape Breton Regional Library is committed to fair and inclusive hiring practices and encourages all qualified applicants to apply.

If you require accommodation at any stage of the recruitment process, please let us know when you are contacted for an interview or assessment so that we can support your participation.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.