Circulation Assistant (RFT)

City of Port Moody; Port Moody; On-site; CAD 47,000 - 51,000; Full time

Benefits offered by this job

Benefits package

Professional development opportunities

Job summary

The City of Port Moody is seeking a Circulation Assistant (Regular Full-Time) for the Port Moody Public Library. This role supports front-line service in the circulation section, handling check-in/out, registrations, and customer inquiries with RFID technology and automated library software.

Work is full-time at 35 hours per week, with a schedule including Tue–Sat shifts. Candidates should have a Grade 12, solid customer service experience, and the ability to work in a team while maintaining

Qualifications

• Secondary school graduation (Grade 12).
• Minimum six months of related experience, preferably in customer service.
• Experience with handling monetary transactions.
• Strong service commitment, flexibility, and willingness to assume a variety of assignments.

Responsibilities

• Check in and out library materials using automated software.
• Manage customer accounts and registrations.
• Use RFID technology and handle monetary transactions.
• Sort and file materials; process new materials; promote library services.
• Answer questions in person and over the phone.

Skills

Customer service

Team player

Communication

Computer literacy

Cash handling

Education

Grade 12

Tools

RFID technology

Automated library software

Data entry

Job description

Circulation Assistant (RFT)

Job Number: J0926-0896

Job Type: Regular Full-Time

Date Posted: September 25, 2026

Closing Date: October 4, 2026

Job Category: Library

Branch/Location Office: Library

City: Port Moody

Province / State: British Columbia

Salary Range: $34.25 - $36.84/Hour

Are you outgoing, energetic and customer-oriented? Join our exceptional public service team providing front-line service in the circulation section of the library. As a Circulation Assistant, you aim to create an exceptional customer experience. You understand the significance of face-to-face interactions and warmly welcome everyone who visits the library.

Main responsibilities include: checking in and out of library materials using automated library software; dealing with customer accounts and new customer registrations; using RFID technology; handling monetary transactions; sorting and filing; processing of new materials; promoting library services; and answering general and directional questions in person and over the phone.

Requirements

This is a regular, full-time position with 35 regular weekly hours.

The current hours of work for this positionare:

• Tuesday 9:30AM to 5:00PM
• Wednesday 10:30AM to 6:00PM
• Thursday 1:30PM to 9:00PM
• Friday 1:300PM to 9:00PM
• Saturday 9:45AM to5:15PM

These hours are subject to change due to operational needs.

Basic Qualifications

• Secondary school graduation (Grade 12).
• Some knowledge of the library and its functions and procedures.
• Minimum six months of related experience, preferably working in a customer service position in library, retail or the hospitality industry. Experience with handling monetary transactions. Previous public library experience is highly desirable.
• Strong service commitment, flexibility, and willingness to assume a variety of assignments.
• Personable, with a desire to continually learn.
• Ability to contribute positively to and work effectively within a team environment.
• Ability to communicate clearly and concisely with both customers and colleagues.
• Ability to resolve conflicts and deal with difficult customer interactions.
• bility to effectively prioritize workload to ensure efficiency.
• Solution oriented and self-motivated.
• Experience working with computers including proficient keyboarding skills.
• Ability to sort and file alphanumerically.
• Ability to perform the physical demands of the position (lift and carry books; push and pull carts of library materials; reach to place materials on library shelves; stand for several hours).

Your cover letter and resume must clearly demonstrate how you meet the required qualifications as stated in this job posting.

Please note that employment with the Port Moody Public Library is subject to the receipt of a satisfactory criminal records search.

Applicants must be over 16 years of age.

The City of Port Moody strives to be an employer of choice and offers an excellent benefits package as well as professional development opportunities for their staff.