Library Casual Staff

Southern Alberta Institute of Technology (SAIT); Calgary; On-site; CAD 33,000 - 44,000; Part time

Job summary

Southern Alberta Institute of Technology (SAIT) is hiring a Library Technician I on a casual part‑time basis to support on-site library services at SAIT. The Library Casual Staff will assist students, staff and visitors with frontline information services, reference queries, circulation and account services.

The role requires independent decision making in a public space, with evening and weekend hours, and may involve additional shifts as needed to meet library demands.

Qualifications

• Library Technician Diploma, or an equivalent combination of education and experience.
• Extensive knowledge of contemporary reference and information sources.
• Strong knowledge of library operations, systems and best practices.
• Strong written and verbal communication skills.
• Ability to resolve problems and make decisions independently.
• Ability to meet a variety of users and needs with competence and empathy.

Responsibilities

• Responding to reference queries.
• Guiding users through in the use of Library Search, e-Resources and other information tools.
• Providing circulation and client account services using our ILS.
• Providing users of our tools and resources with basic technical assistance.
• Informing users about library resources, policies and processes.
• Enforcing library policies regarding food, noise and use of library spaces.
• Directing users to appropriate SAIT services and resources.
• Opening and closing the library.
• Making appropriate referrals to library specialists or external service points.
• Additional duties may be assigned to you depending on the library’s business needs.

Skills

Communication skills

Problem solving

Empathy

Customer service

Education

Library Technician Diploma or equivalent

Tools

Library Information Systems

LibrarySearch

e-Resources

Job description

The Opportunity

Job classification

A5133 - Library Technician I

# of positions

1

Hourly Rate

$25.35

Position End Date

April 30, 2026

Deadline to apply

4:00PM, September 14, 2026

Reporting to the User Services Coordinator, Library Casual Staff are members of the Reg Erhardt Library’s User Services Team, focused on providing frontline library and information services to students, staff, faculty and visitors to SAIT, consistent with the Library’s policies.

The ideal candidate can make decisions independently, balancing operational needs with patron-focused service. They are also comfortable working in a public space serving a diverse community of library users, during evening and weekend hours when they may have limited support from specialist library staff or other departments.

How You'll Contribute

Library casual staff are responsible for:

• Responding to reference queries.
• Guiding users through in the use of Library Search, e-Resources and other

information tools.

• Providing circulation and client account services using our ILS.
• Providing users of our tools and resources with basic technical assistance.
• Informing users about library resources, policies and processes.
• Enforcing library policies regarding food, noise and use of library spaces.
• Directing users to appropriate SAIT services and resources.
• Opening and closing the library.
• Making appropriate referrals to library specialists or external service points.
• Additional duties may be assigned to you depending on the library’s business needs.

Qualifications

Necessary Knowledge, Skills, Experience, and Training

• Library Technician Diploma, or an equivalent combination of education and experience.
• Extensive knowledge of contemporary reference and information sources.
• Strong knowledge of library operations, systems and best practices.
• Strong written and verbal communication skills.
• Ability to resolve problems and make decisions independently.
• Ability to meet a variety of users and needs with competence and empathy.

Employment Terms

Successful applicants will be assigned 1 - 2 shifts per week, covering weekday evenings (3:00 pm – 9:45 pm) and Saturdays (9:30 am – 4:15 pm). However, they may also be expected to cover additional shifts at short notice or during weekdays to support the library’s business needs.

This position is on-site and does not allow for hybrid or flexible work.

We sincerely thank all applicants for their interest in this opportunity. We understand how important communication is, and we are committed to following up with every candidate. Please know that each application is thoughtfully reviewed, and you will hear from us either way.

Together, we build bold futures

At SAIT, We Equip You With The Resources You Need To Shape Bold Futures For Yourself And Our Communities.

Eligibility And Offerings May Vary By Employment Contract And Can Include

• Generous top-up in lieu of time off and benefits
• Professional development opportunities through access to LinkedIn Learning and discounted Continuing Education and Professional Studies courses
• Access to Greenshield+ for virtual therapy at a reduced rate to support your well-being
• Ability to contribute to RRSP or TFSA with reduced group rates
• Excellent dining options on campus
• Free access to our fitness facilities and group fitness classes

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.