Library Assistant PL3

UNB Geodesy & Geomatics Engineering; Fredericton; On-site; CAD 29,000 - 33,000; Part time

Job summary

UNB Libraries in Fredericton is seeking a Library Assistant PL3 to provide student-centered front-line service, primarily during evening and weekend shifts from September through April with possible May–August shifts.

The role requires excellent customer service, strong knowledge of library catalogues, and the ability to work both independently and as part of a team in a busy academic environment.

Qualifications

• An undergraduate degree in a related field.
• Demonstrated experience providing service, preferably in an academic environment.
• A relevant combination of coursework and experience may be considered.

Responsibilities

• Provide exemplary customer service to an academically and culturally diverse community of students, faculty, staff, and members of the public who use the library.
• Navigate the library catalogue and the library circulation system with accuracy and discretion.
• Assist in the supervision of library student assistants.
• Open and close libraries.
• Sort and shelve library items.
• Perform general stacks maintenance duties, such as tidying and relabelling.
• Shelf-read sections of the library stacks.
• Search for missing items.
• Answer directional and basic reference questions related to library holdings and policies, referring more complex research questions appropriately.
• Handle financial matters such as payment of fines.
• Address security issues, referring more serious problems to Campus Security and appropriate library personnel.
• Perform other duties as required.

Skills

Customer service

Academic environment

Interpersonal skills

Attention to detail

Education

Undergraduate degree in a related field

Job description

UNB LIBRARIES
UNB Libraries has four libraries on two campuses accessible to all UNB students, including the Harriet Irving Library, the I.U.C. Library, and the Head Hall Library in Fredericton. Throughout the academic year, UNB Fredericton Libraries are open between 102 hours per week during the first part of the term to 120 hours per week during the last five weeks of the term. Staff in the Circulation Services offer exceptional frontline service to patrons in a welcoming, inclusive environment.

Discover

The Opportunity

Fredericton, NB

Library and Archives

Experienced

Full-time

$20.88 - $24.97 / hour

Competition Number: #061-26.27

Closing Date: Aug. 21, 2026 at 4:00PM

UNB LIBRARIESUNB Libraries has four libraries on two campuses accessible to all UNB students, including the Harriet Irving Library, the I.U.C. Library, and the Head Hall Library in Fredericton. Throughout the academic year, UNB Fredericton Libraries are open between 102 hours per week during the first part of the term to 120 hours per week during the last five weeks of the term. Staff in the Circulation Services offer exceptional frontline service to patrons in a welcoming, inclusive environment.

What We Offer

Part-time | 1-Year Term | Fredericton | On-Campus

Standard Work Hours: Shift Work | Variable Hours

• Physical stamina for lifting, standing, and bending.
• Must be able to work evenings and weekends; hours include working until midnight.
• Will be required to provide service at all the three library locations on the Fredericton campus.

Salary Range: $20.88 - $24.97 per hour

YOUR FOCUS

Reporting to the Manager of Learning and Engagement, UNB Libraries (Fredericton Campus), the Library Assistant PL3 is responsible for providing supportive student-centred front-line service primarily during evening and weekend shifts from September through April, with the possibility of limited shifts between May and August.

• Provide exemplary customer service to an academically and culturally diverse community of students, faculty, staff, and members of the public who use the library.
• Navigate the library catalogue and the library circulation system with accuracy and discretion.
• Assist in the supervision of library student assistants.
• Open and close libraries.
• Sort and shelve library items.
• Perform general stacks maintenance duties, such as tidying and relabelling.
• Shelf-read sections of the library stacks.
• Search for missing items.
• Answer directional and basic reference questions related to library holdings and policies, referring more complex research questions appropriately.
• Handle financial matters such as payment of fines.
• Address security issues, referring more serious problems to Campus Security and appropriate library personnel.
• Perform other duties as required.

What You Bring

• An undergraduate degree in a related field.
• Demonstrated experience providing service, preferably in an academic environment.
• A relevant combination of coursework and experience may be considered.

Additional Strengths

• Expertise in searching library catalogues, databases, and other library resources.
• Supervisory experience is an asset.
• Demonstrated experience providing service, presumably in an academic environment.
• Interpersonal skills to deal with faculty, staff, student, colleagues, and other library patrons with tact, discretion, and courtesy.
• Excellent communication skills.
• Ability to work independently with accuracy and careful attention to detail.
• Demonstrated ability to work effectively both as a team member and independently.
• First aid training is an asset but not required.