Library Assistant: Customer-Focused, Tech-Savvy, Programs

City Of Edmonton

Edmonton

Hybrid

CAD 59,000 - 76,000

Full time

38 hours ago

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Job summary

Edmonton Public Library in Edmonton, Alberta, is seeking a Library Assistant for the Idylwylde Branch. This temporary position supports public service, assists with resources, and helps customers access books and digital materials in a fast-paced environment.

The role requires a library or related diploma (or degree), at least one year of customer service experience, and comfort with technology. Shifts include day, evening, and weekend hours, with a background check required.

Qualifications

Library or information-management diploma or related diploma, or an undergraduate degree.
At least 1 year of customer service experience in a library or service-focused environment.
Experience with Microsoft Office, web-based services, and related applications.
Experience in reference and readers' advisory services is preferred.
Experience developing and presenting programs for customers of all ages, especially young children.

Responsibilities

Assist customers with library resources, programs, and technology.
Answer questions and provide reference and readers' advisory services.
Develop and present programs for diverse age groups, with emphasis on young children.