Lexus Service Advisor (ASM)

Lexus Of Oakville; Oakville; On-site; CAD 50,000 - 70,000; Full time

Job summary

Lexus of Oakville is seeking a full-time Service Advisor who excels in customer service. This role involves greeting clients, managing service needs, and ensuring an exceptional service experience. Candidates should have prior automotive advisory experience and a passion for luxury service, with competitive salary and benefits offered.

Benefits

Competitive base salary + commission

Retirement Savings Plan

Manufacturer training and awards

Qualifications

• Prior experience as an automotive Service Advisor.
• Ability to multitask and stay composed under pressure.
• Passion for delivering luxury-level hospitality.

Responsibilities

• Greet guests with professionalism, empathy, and confidence.
• Coordinate between customers, technicians, and parts staff.
• Manage repair orders, estimates, and follow-ups.

Skills

Communication

Organizational skills

Multitasking

Customer service

Tools

Reynolds & Reynolds

Job description

Join Our Elite Team – Lexus Service Advisor Wanted

Location: Lexus of Oakville
Job Type: Full-Time
Experience Level: Automotive Service Advisor

At Lexus, we don’t just sell cars—we deliver luxury experiences. Our customers expect world-class service, and we’re looking for a Service Advisor who can exceed those expectations every time.

Why Join Us?

As a Service Advisor at Lexus of Oakville, you’ll be the face of our service department—building trust with clients, coordinating service needs, and ensuring every Lexus is treated with the care it deserves. If you're passionate about customer service and thrive in a fast-paced environment, this is your opportunity to elevate your career with a premium brand.

What You’ll Do:

• Greet guests with professionalism, empathy, and confidence
• Clearly communicate maintenance and repair recommendations
• Coordinate between customers, technicians, and parts staff
• Manage repair orders, estimates, and follow-ups
• Ensure a seamless service experience from drop-off to pick-up

What We’re Looking For:

• Prior experience as an automotive Service Advisor
• Strong communication and organizational skills
• Ability to multitask and stay composed under pressure
• Knowledge of Reynolds & Reynolds or similar DMS is a plus
• A passion for delivering luxury-level hospitality

What We Offer:

• Permanent full-time employment
• Competitive base salary + commission, with benefits
• Retirement Savings Plan after one year of employment
• Manurfacterer training and awards
• Business Development Centre
• The prestige of working with the Lexus brand

If you're ready to drive your career forward and be part of a team that values excellence, apply today and join the Lexus of Oakville family.