Leasing Specialist

Pacific Cove Properties; Surrey; On-site; CAD 50,000 - 85,000; Full time

Job summary

Pacific Cove Properties in Surrey, BC, is seeking Leasing Specialists to support the lease-up of Solero, a new purpose-built rental community. You'll guide prospective residents from initial inquiry and tours through application screening and lease signing, delivering an exceptional leasing experience.

Ideal candidates have a passion for service, excellent communication, and the ability to work evenings and weekends.

Qualifications

• Experience in leasing, hospitality, or customer service is an asset.
• Post-secondary education or related training preferred.
• Successful candidates may join leasing team based on strengths.

Responsibilities

• Guide residents from inquiry to lease signing.
• Deliver an outstanding leasing experience.
• Respond to rental inquiries promptly and professionally.
• Maintain accurate records and administrative processes.
• Present properties and marketing materials to a high standard.
• Collaborate with the leasing team to meet occupancy goals.
• Adhere to policies and the Residential Tenancy Act.

Skills

Evenings & weekends

Customer service

Communication

Interpersonal skills

Organization

Microsoft Office

CRM experience

Confidentiality

Physical fitness

RTA knowledge

Education

Post-secondary education

Leasing or property mgmt experience asset

Job description

Job Status: Lease-Up, Salaried

Pacific Cove Properties is a BC-owned and operated property management and development company providing rental accommodation to almost 3000 families and individuals in communities throughout British Columbia, including Metro Vancouver, the Fraser Valley, Vancouver Island, and the Okanagan.

Job Title: Leasing Specialists

Primary Location: Surrey, BC

Job Status: Lease-Up, Salaried

Pacific Cove Properties is a BC-owned and operated property management and development company providing rental accommodation to almost 3000 families and individuals in communities throughout British Columbia, including Metro Vancouver, the Fraser Valley, Vancouver Island, and the Okanagan.

Role Overview

We are seeking a Leasing Specialist to support the lease-up of Solero, an exciting new purpose-built rental development in Surrey.

Solero is a thoughtfully designed rental community offering modern homes, exceptional amenities, and a connected lifestyle. Learn more about the community at https://soleroliving.com/.

The Leasing Specialist will guide prospective residents through the full leasing process, from the initial inquiry and property tour through application screening and lease signing. We are looking for an enthusiastic, service-oriented professional who can build strong relationships, communicate with confidence, and deliver an exceptional leasing experience.

Lease with precision. Join us in bringing Solero to life through focus, follow-through, and a commitment to excellence.

Key Responsibilities

• Support the successful lease-up of a new purpose-built rental community.
• Deliver an outstanding experience for prospective residents throughout the leasing journey.
• Respond promptly and professionally to rental inquiries and prospect communications.
• Support leasing activities from initial prospect engagement through lease execution, as applicable to the role.
• Build positive relationships with prospective residents while representing Pacific Cove Properties in a professional manner.
• Promote the community, available homes, amenities, and current leasing initiatives.
• Maintain accurate records, documentation, and administrative processes.
• Work collaboratively within the leasing team to achieve occupancy objectives.
• Ensure leasing offices, display suites, and marketing materials are presented to a high standard.
• Adhere to company policies, internal screening procedures, and the Residential Tenancy Act.

Required Skillsets

• Availability to work evenings and weekends.
• Passion for delivering exceptional customer service and creating positive first impressions.
• Excellent communication and interpersonal skills.
• Strong organizational, administrative, and time management abilities.
• Strong computer skills with proficiency in Microsoft Office (CRM experience considered an asset).
• Professional, adaptable, and able to thrive in a fast-paced team environment.
• Ability to exercise tact, diplomacy, and confidentiality at all times.
• Physically fit to lift up to 25 lbs and climb stairs when necessary.
• Knowledge of residential leasing or the Residential Tenancy Act is considered an asset

Education And Experience

• Previous experience in leasing, hospitality, customer service, sales, administration, or a related field is considered an asset.
• Relevant post-secondary education, professional training, or an equivalent combination of education and experience will be considered.
• Successful candidates will be considered for opportunities within the leasing team based on their experience, qualifications, and demonstrated strengths.

Salary: $50000 - $85000 per year