Leasing Professional - Residential

Lifetime; Toronto; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Leasing Professional in Residential Management, where you will play a vital role in enhancing resident satisfaction and driving occupancy rates. This dynamic position involves conducting property tours, processing lease agreements, and developing innovative marketing strategies to attract new residents. You will work closely with a dedicated team to ensure that properties are well-maintained and that residents are happy throughout their lease term. With a commitment to excellence and a focus on employee development, this role offers a unique opportunity to grow your career in a supportive environment.

Benefits

Competitive Pay

Generous Vacation Policies

Training and Development Programs

Qualifications

• High school diploma or equivalent required.
• Prior experience in customer service or sales preferred.

Responsibilities

• Conduct property tours and process documentation for prospective residents.
• Develop marketing plans and achieve revenue and occupancy goals.

Skills

Customer Service

Sales

Microsoft Office

Marketing

Education

High School Diploma

Tools

Entata

Job description

Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by industry-leading standards. Our legacy is rooted in innovation and excellence, earning us recognition on Fast Company’s list of the World’s Most Innovative Companies and as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover opportunities to grow and make your mark at Hines.

Responsibilities

As a Leasing Professional - Residential with Hines, you will partner with the team on property marketing, advertising, and sales activities. You will also ensure resident satisfaction throughout the lease term and secure lease renewals. Responsibilities include, but are not limited to:

• Conduct property tours for prospective residents and visitors
• Process documentation such as credit screenings, background checks, lease agreements, and move-in packages
• Inspect apartments before occupancy to ensure they are in excellent condition
• Develop marketing plans to maintain occupancy and stay informed about market trends
• Create promotional materials and use technology to communicate with prospects and generate revenue
• Achieve revenue and occupancy goals by managing marketing, advertising, and sales efforts, and ensuring apartments are available for occupancy
• Assist with lease renewal processes and communication
• Build relationships with prospective and current residents to ensure satisfaction and facilitate lease decisions

Qualifications

Minimum requirements include:

• High school diploma or equivalent from an accredited institution
• Preferred prior experience in customer service or sales
• Basic to intermediate knowledge of Microsoft Office
• Entata experience is a plus
• Work indoors approximately 95% of the time, outdoors about 5%
• Use senses to inspect buildings and detect emergency alarms
• Perform physical inspections, including climbing stairs or accessing restricted areas
• Ability to lift up to 25 lbs
• Be accessible 24/7 for emergencies and manage on-site operations during natural disasters
• Transfer properties and work overtime as needed
• Work a flexible schedule, including weekends and holidays

Closing

At Hines, we are committed to excellence as a global real estate investment manager. Our diverse portfolio spans $93.2 billion in assets across various property types, designed to add value, foster connections, and inspire. We combine local expertise with global knowledge, taking calculated risks to exceed expectations and tailor solutions to our clients’ needs.

Our projects enhance cities and promote sustainable practices, but our true strength lies in our 5,000 dedicated employees across 30 countries. With a 65-year history, we focus on investing in our people through training, competitive pay, benefits, and generous vacation policies. We foster an inclusive environment where everyone can thrive.

Hines is proud to be named to Fast Company’s list of the World’s Most Innovative Companies for 2024. ¹Includes global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties please.