Leasing Professional — Multifamily with Growth & Bonuses

Hines; Calgary; On-site; CAD 50,000 - 55,000; Full time

Job summary

Hines is seeking a friendly Leasing Professional - Multifamily in Calgary to join our team and help residents find exceptional homes. You will lead property tours, manage documentation, and collaborate with marketing to sustain occupancy and drive renewals, while delivering outstanding resident experiences at every touchpoint.

This role requires strong communication, organizational skills, and a willingness to adapt to staffing needs, including weekends and holidays.

Qualifications

• Minimum education: high school diploma or equivalent.
• Experience in customer service or sales preferred.
• Basic to intermediate knowledge of Microsoft Office; familiarity with property management software a plus.

Responsibilities

• Conduct property tours for prospective residents and visitors.
• Process documentation such as credit screening, background checks, lease agreements, and move-in packets.
• Inspect apartments prior to occupancy to ensure readiness for move-in.
• Develop marketing plans to sustain occupancy and stay informed about current market conditions.
• Utilize promotional tools and technology to communicate with prospects and generate revenue.
• Aim to achieve revenue and occupancy goals by directing marketing, advertising, and sales activities and coordinating availability of apartments.
• Assist with lease renewal program and communication processes.
• Build relationships with prospective residents to ensure satisfaction and finalize lease decisions.

Skills

Customer service experience

Microsoft Office

Verbal and written communication

Flexible scheduling

Education

High school diploma

Tools

Entrada

Job description

Hines is seeking a friendly Leasing Professional - Multifamily in Calgary to join our team and help residents find exceptional homes. You will lead property tours, manage documentation, and collaborate with marketing to sustain occupancy and drive renewals, while delivering outstanding resident experiences at every touchpoint.

This role requires strong communication, organizational skills, and a willingness to adapt to staffing needs, including weekends and holidays.