Leasing Agent

HRS Property Management; Southwestern Ontario; On-site; CAD 42,000 - 60,000; Full time

Benefits offered by this job

Friendly team

On-site parking

Job summary

HRS Property Management is seeking a professional Leasing Agent to join our property management team. You will greet tenants, manage inquiries, and coordinate showings while ensuring accurate record-keeping and smooth move-ins.

Responsibilities include handling lease documents, applications, follow-ups, and collaborating with the team to maintain occupancy and service quality. Strong customer service, admin experience, and knowledge of Yardi are preferred.

Qualifications

• Proven experience in office administration, property management, or leasing preferred.
• Strong knowledge of Yardi or similar property management software.
• Excellent sales skills with exceptional customer service.
• Effective negotiation skills to close lease agreements.
• Proficient in data entry, filing, and maintaining organized records.
• Familiarity with CMMS systems is a plus.
• Outstanding phone etiquette and communication skills both in person and over the phone.
• Prior experience in customer relationship management (CRM) is advantageous.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Strong organizational skills with attention to detail.

Responsibilities

• Greet and assist prospective tenants in-person visits, phone calls, and virtual tours.
• Manage leasing inquiries across channels with professionalism and courtesy.
• Utilize Yardi or similar property management software to track leads, lease agreements, and tenant information.
• Conduct property showings and explain lease terms clearly to potential tenants.
• Prepare lease documents, process applications, and coordinate move-in procedures.
• Maintain accurate data entry and filing of tenant records and leasing documentation.
• Follow up with prospects to convert inquiries into signed leases.
• Assist with administrative tasks such as filing, data management, and CMMS maintenance.
• Provide excellent customer service by addressing tenant questions or concerns promptly.
• Collaborate with property management team to ensure compliance with policies and procedures.

Skills

Customer service

Sales

Negotiation

Data entry

Organizational skills

CRM familiarity

Communication

Teamwork

Tools

Yardi

CMMS

Job description

We are seeking a professional and personable Leasing Agent to join our property management team. The ideal candidate will be responsible for managing leasing activities, fostering positive relationships with prospective and current tenants, and ensuring smooth property operations. This role offers an excellent opportunity for individuals with strong customer service skills, administrative experience, and a background in property management or sales. The Leasing Agent will play a vital role in maintaining occupancy rates and promoting a positive community environment.

Responsibilities

• Greet and assist prospective tenants through in-person visits, phone calls, and virtual tours
• Manage leasing inquiries via various communication channels with professionalism and courtesy
• Utilize Yardi or similar property management software to track leads, lease agreements, and tenant information
• Conduct property showings and explain lease terms clearly to potential tenants
• Prepare lease documents, process applications, and coordinate move-in procedures
• Maintain accurate data entry and filing of tenant records and leasing documentation
• Follow up with prospects to convert inquiries into signed leases
• Assist with administrative tasks such as filing, data management, and maintaining the CMMS system
• Provide excellent customer service by addressing tenant questions or concerns promptly
• Collaborate with property management team to ensure compliance with policies and procedures

Requirements

• Proven experience in office administration, property management, or leasing preferred
• Strong knowledge of Yardi or similar property management software is highly desirable
• Excellent sales skills combined with exceptional customer service abilities
• Effective negotiation skills to close lease agreements successfully
• Proficient in data entry, filing, and maintaining organized records
• Familiarity with CMMS systems is a plus
• Outstanding phone etiquette and communication skills both in person and over the phone
• Prior experience in customer relationship management (CRM) is advantageous
• Ability to work independently as well as part of a team in a fast-paced environment
• Strong organizational skills with attention to detail

This position offers an engaging work environment where your interpersonal skills and administrative expertise will contribute directly to the success of our community. We value proactive individuals who are committed to providing outstanding service while supporting efficient property operations.