Residential Leasing Manager

Kingsley Management Inc.; Kitchener; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Dental care

Extended health care

Vision care

Extensive EFAP program

Virtual Urgent Care

Job summary

Kingsley Management Inc. is seeking an experienced Leasing Manager to lead the leasing function across a growing residential portfolio, including established communities and new developments.

You will coach a team of Leasing Consultants, drive occupancy performance, and ensure an exceptional customer experience throughout the leasing journey. The ideal candidate brings strong sales leadership, market insight, and operational excellence to proactively shape leasing strategies, monitor market

Qualifications

• 5–8 years of residential leasing experience, including 3–5 years of leadership.
• Proven occupancy and leasing targets achievement in multi-residential settings.
• Experience supporting lease-up activities for new developments.
• Strong leadership, motivation, and team development abilities.
• Knowledge of residential leasing operations and market analysis.
• Proactive, strategic mindset with market insight.
• Experience managing third-party leasing agencies.
• Familiarity with residential tenancy legislation and compliance.
• Excellent communication and negotiation skills.
• Advanced MS Office; Excel, Word, Outlook; Yardi an asset.

Responsibilities

• Lead, coach, and develop a team of Leasing Consultants to hit occupancy targets.
• Drive leasing performance across stabilized assets and new development projects.
• Adjust leasing strategies based on market conditions and performance data.
• Execute leasing promotions and outreach to maximize occupancy.
• Monitor activity and use data to identify opportunities and actions.
• Build relationships with real estate agents and external partners.
• Collaborate with Property Management, Marketing, and Operations.
• Ensure compliance with tenancy legislation and company policies.
• Provide regular reporting and forecasts on occupancy and leasing.
• Support end-to-end lease-up processes and move-in coordination.
• Help the team resolve challenges and maintain high customer experience.

Skills

Leasing leadership

Residential leasing

Team management

Market analysis

Yardi

MS Office

Customer relationship

Negotiation

Tools

Excel

Outlook

Word

Job description

Description We are seeking an experienced and results-driven Leasing Manager to lead the leasing function across a growing portfolio of residential properties, including both established communities and newly developed assets.

We are seeking an experienced and results-driven Leasing Manager to lead the leasing function across a growing portfolio of residential properties, including both established communities and newly developed assets. This role is responsible for driving occupancy performance, leading, coaching, and inspiring a team of Leasing Consultants, overseeing lease-up initiatives for new developments, and ensuring an exceptional customer experience throughout the leasing journey. The successful candidate will combine strong sales leadership with a deep understanding of residential leasing, market dynamics, and operational excellence. They will be a proactive and strategic leader who anticipates market and business needs, identifies opportunities, and takes initiative to drive results.

What You’ll Do

• Lead, coach, and develop a team of Leasing Consultants to achieve leasing and occupancy targets, providing direction, support, and accountability while creating an engaged and positive team environment.
• Drive leasing performance across both stabilized assets and new development lease-up projects.
• Develop and proactively adjust leasing strategies based on market conditions, competitive trends, leasing performance, and anticipated business needs.
• Develop and execute leasing strategies, promotions, and outreach initiatives to maximize occupancy.
• Monitor leasing activity, conversion metrics, market conditions, and competitive trends, using insights and data to identify opportunities and recommend actions.
• Build and maintain strong relationships with real estate agents and other external referral partners to generate leasing opportunities and support occupancy targets.
• Collaborate closely with Property Management, Marketing, and Operations teams to support portfolio performance.
• Ensure leasing activities are conducted in accordance with company policies and applicable residential tenancy legislation.
• Provide regular reporting, forecasting, and recommendations related to occupancy and leasing performance.
• Support the end-to-end lease-up process by coordinating move-in timelines, resident communications, required documentation, move-in packages, and leasing collateral, ensuring a seamless transition from lease signing through move-in.
• Support the team in resolving challenges, removing barriers, and navigating changing priorities while maintaining a high standard of customer experience.

Requirements

• 5–8 years of residential leasing experience, including 3–5 years of leadership or team management responsibilities.
• Proven success achieving occupancy and leasing targets within a multi-residential environment.
• Experience supporting lease-up activities for new residential developments.
• Demonstrated ability to lead, motivate, and develop a high-performing team, with a leadership style that is supportive, accountable, and engaging.
• Strong understanding of residential leasing operations, customer acquisition, and market analysis.
• Proactive and strategic mindset, with the ability to anticipate trends, identify opportunities, and translate market insights into action.
• Experience managing third-party leasing agencies or external sales partners.
• Knowledge of residential tenancy legislation and leasing compliance requirements.
• Strong leadership, communication, and relationship-building skills.
• Excellent communication, relationship-building, and negotiation abilities.
• Strong analytical and reporting capabilities with the ability to leverage data to drive leasing decisions.
• Positive, solutions-oriented approach with a willingness to try new approaches, take initiative, and view challenges as opportunities.
• Experience with Yardi or similar property management software is considered an asset.
• Proficiency with Microsoft Office Suite, including Excel, Word, and Outlook.

Benefits

• Dental care
• Extended health care
• Vision care
• Extensive EFAP program
• Virtual Urgent Care

Accommodations

Kingsley Management Inc. is committed to providing an accessible and supportive recruitment experience for persons with disabilities. If you require accommodations at any stage of the recruitment process, please notify us in advance at [e-mail]

AI Usage

As part of our hiring process, we use AI-powered tools to assist in screening resumes. These technologies help us efficiently identify candidates whose qualifications align with the role, ensuring a fair and consistent evaluation process. By clicking "Apply," you acknowledge and consent to the use of AI in our recruitment workflow