Leasing Agent

Carrington Group; Edmonton; Hybrid; CAD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Benefits package including health &d…

Flexible spending account

RRSP program

Training and development

Job summary

City Property Management, a division of the Carrington Group, is seeking a Leasing Agent for Edmonton, AB to handle leasing and administration of multi-residential properties. You will show units, qualify residents, and negotiate leases to maximize occupancy while delivering excellent customer service.

Reporting to the Property Manager, you will manage applications, deposits and move-in/out inspections, with duties including record-keeping, tenancy checks and coordinated maintenance.

Qualifications

• Completed post-secondary diploma in Administration, Sales, Business, or related field (Canadian standards).
• Two or more years in a sales/customer service role.
• Knowledge of Residential Tenancies Act, laws and legislation preferred.
• Ability to use Microsoft Office Suite (Word/Excel/Outlook) is preferred.
• Experience using Yardi property management software is desirable.
• Able to work a flexible schedule, including evenings and weekends.
• Valid class 5 driver’s license and reliable transportation required.
• Criminal Records Check to company standards required.

Responsibilities

• Market, show/rent apartments and respond to telephone and walk-in inquiries.
• Record telephone and in-person visits, complete traffic reports and market surveys.
• Provide prospective residents with suites, community information and forms; assist with applications and deposits.
• Respond to resident questions or complaints promptly and compassionately.
• Perform landlord reference checks, process credit checks, and prepare lease agreements.
• Follow up with applicants regarding application status in a timely manner.
• Ensure apartment is ready for move-in on agreed date.
• Conduct move-in/move-out inspections with accuracy and attention to detail.
• Inform Property Manager of deficiencies or problems in the building.
• Promote community programs to foster a strong sense of community.
• Demonstrate sales skills to minimize vacancies and reach occupancy goals.
• Assist with maintenance tasks and coordinating contractors as needed.

Skills

Sales experience

Customer service

MS Office

Yardi

Driver's license

Education

Post-secondary diploma in Administration, Sales or related

Tools

Yardi

Microsoft Word

Excel

Outlook

Job description

Leasing Agent City Property Management – Edmonton, AB

City Property Management, a division of Carrington Group of Companies, is an award-winning leader in the new condominium and rental industry and is recognized as the standard of quality, choice and service excellence in Alberta.

About the Position

Reporting to the Property Manager, the Leasing Agent is a member of the rental operations team, responsible for exceptional customer service and negotiation skills. This position is accountable for the leasing and administration of multi-residential apartments. They show available units, qualify prospective residents and successfully negotiate leases to achieve optimum occupancy.

Hours

Monday - Thursday from 12:00 pm to 7:00 pm, Friday - OFF, Saturday & Sunday from 11:00 am to 5:00 pm

What We Offer

• Competitive salary


• Comprehensive Benefits, including extended health & dental, life and disability insurance, and more


• Flexible spending account for additional health and wellness coverage.


• Company matched RRSP program.


• Paid training and development programs.

Duties and Responsibilities

• Market, show/rent apartments, professionally responding to telephone and “walk-in” inquiries.


• Record all telephone and in-person visits, complete traffic reports and market surveys.


• Provide prospective residents with suite, community information and forms, helping to complete applications and secure deposit in accordance with the company’s policies and procedures.


• Respond to Resident questions, concerns, or complaints in a timely and compassionate manner


• Perform landlord reference checks, process credit checks, and prepare lease agreements


• Follow up with all applicants regarding their application status in a timely manner


• Ensure apartment is ready for resident to move in on agreed date


• Perform and complete move- in and move-out inspections with accuracy and attention to detail.


• Inform the Property Manager of any deficiencies or problems that require attention in the building.


• Promote a strong sense of community through creation and participation of community programming.


• Demonstrate excellent sale skills by minimizing vacancies and achieving an occupancy rate of 100%.


• Assist with maintenance duties around the building including but not limited to light duty cleaning, painting, repairs, coordinating contractors and outside general yard upkeep.

Qualifications

• Completed post-secondary diploma in Administration, Sales, Business, or related academic field comparable to Canadian academic standards, is preferred.


• Two (2) ore more years of experience in a sales/customer service role required.


• Knowledge of the Residential Tenancies Act, laws and legislation preferred.


• Ability to use Microsoft Office Suite, specifically Word, Excel and Outlook are preferred.


• Experience using the property management software Yardi is desired.


• Able to work a flexible schedule, including evenings and weekends.


• A valid class five (5) driver’s license and personal reliable transportation is required.


• Criminal Records Check to the company’s satisfaction is required.


• Manual dexterity is required to work with computers and peripherals.

Only those who are legally authorized to work in Canada will be considered for employment. If you are not currently authorized to work in Canada, your application will not be considered.

The Carrington Group is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.

We would like to thank all applicants; however only those selected for an interview will be contacted.