Learning Specialist, Technology

ATCO; Calgary; On-site; CAD 70,000 - 90,000; Full time

Job summary

ATCO is seeking a Learning Specialist for an 18-month term to manage their Learning Management System (LMS). The role involves system administration, troubleshooting, stakeholder relations, and project management. Ideal candidates will possess strong problem-solving skills and extensive experience in learning technologies. Join a company that values integrity, collaboration, and excellence while contributing to community-focused solutions.

Benefits

Competitive compensation

Flex benefits

Tuition assistance program

Training and mentorship programs

Charitable donation matching

Qualifications

• Minimum of 7 years’ business/IT/Learning Technology experience.
• 5 years experience with Learning Management Systems preferred.
• Experience with API/LTI integrations, SCORM, and Excel.

Responsibilities

• Configure and maintain the Learning Management System (LMS).
• Serve as point of contact for LMS-related issues.
• Generate and distribute learning analytics and compliance reports.

Skills

Problem-solving

Attention to detail

Communication

Project management

Education

Post-secondary diploma or degree in a related field

Tools

Oracle

Sharepoint

Power BI

Job description

Why Work Here?

Employees at ATCO are offered endless variety. We are entrepreneurial with a large degree of autonomy and freedom, experiencing new situations and learning opportunities every day. We believe in creating a workplace where you can thrive professionally while contributing to something greater, serving our communities and shaping the future.

About the Role:

In this 18-month opportunity, we are seeking a detail oriented and technically proficient Learning Specialist, to support the end user configuration, administration, optimization, operation, and ongoing management of our Learning Management System (LMS). This role acts as a critical liaison between the learning team and internal corporate level clients, as well as between internal stakeholders and the LMS vendor, ensuring seamless user experience, timely issue resolution, and effective system enhancements. The ideal candidate has strong trouble-shooting and problem-solving skills, a passion for technology, and experience with user acceptance testing, learning management systems, and project management.

What You Get to Do:

System Administration and Basic Configuration

• Configure and maintain LMS (with IT and vendor support), including user roles, permissions, course structure, learning paths, channels, journeys, and certifications
• Maintain SCORM/xAPI packages and conduct content uploads
• Ensure system integrity, accessibility, and optimal user experience
• Coordinate release management, system updates, and feature enhancements
  
  

Technical Troubleshooting

• Serve as point of contact for LMS-related issues
• Identify, diagnose and resolve LMS-related issues
• Work with IT and content developers to investigate and help resolve technical challenges
• Maintain log for known issues and resolutions
  
  

Stakeholder and Vendor Relations

• Provide training, documentation, and guidance for LMS users, admins, and content owners
• Collaborate with Workforce Development (WD), HR, IT and business on training strategy and system needs
• Communicate with LMS vendor, ATCO leadership, and ATCO IT regarding issue escalation, feature requests, and updates
• Consulted on Software Development Life Cycle of various integrations including new environments
• Track and follow-up on vendor deliverables and SLAs
• Collaborate with vendor Product Owners to enhance product features
  
  

User Acceptance Testing (UAT)

• Develop UAT scripts and test plans for new features, upgrades, and customizations
• Coordinate and document test results
• Provide feedback to internal teams, developers and vendors for refinement and deployment
  
  

Content Management and Project Management

• Partner with Instructional Design Learning Specialists to develop corporate level learning
• Manage learning projects of varying sizes
• Upload, organize, and assign learning content, ensuring data integrity
• Tagging and metadata structuring
• Version control including archiving
• Document configurations and enhancements
  
  

Reporting, Analytics and Compliance

• Generate and distribute learning analytics and compliance reports
• Monitor learning completion rates and escalate overdue training issues
• Extract and interpret LMS usage and completion data
• Collaborate with the vendor and internal Data and Analytics for new and enhanced builds
  
  

What You Bring:

• Post-secondary diploma or degree in a related field. Equivalent experience may be considered.
• Minimum of 7 years’ business/IT/Learning Technology industry experience
• 5 years experience with Learning Management Systems preferred; cornerstone an asset
• Proficiency with Technology platforms; experience with Oracle, Sharepoint, and Power BI an asset
• Familiar with project management and change management basics
• Experience with API/LTI integrations, Connectors, SCORM, Excel
• Knowledge of SSO, user roles, governance and permission management, ITIL, SQL
• Strong problem-solving skills for identifying and diagnosing LMS issues
• Understanding of browser and device compatibility, including mobile devices
• Experience with XR or other online technologies an asset
• Outstanding attention to detail
• Excellent time management and problem-solving skills; capable of handling multiple projects
• Patience and persistence
• Ability to build collaborative relationships with internal and external stakeholders
• Exceptional verbal and written communication skills
  
  

What We Offer:

• A culture based on caring, integrity, agility, collaboration, and striving for excellence
• Competitive compensation
• Flex benefits
• Tuition assistance program
• Training and mentorship programs
• Charitable donation matching
  
  

Please note this is an 18-month term position.

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.



ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer-focused solutions like no other company in the world at www.atco.com. ATCO is proud to be an equal opportunity employer. Visit our website for more information.

In the spirit of reconciliation, we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honour and respect the diverse history, languages, ceremonies, and culture of the Indigenous Peoples who call these areas home.

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