Learning Specialist

Cogeco Connexion; Trois-Rivières; Hybrid; CAD 60,000 - 75,000; Full time

Job summary

A telecommunications company in Canada is seeking a Learning Specialist for a 10-month term. This role involves the design and development of learning solutions for employees across North America, requiring strong bilingual skills in French and English. The ideal candidate will have expertise in digital design and instructional strategies, with the ability to analyze training needs and facilitate workshops effectively. A collaborative approach and knowledge of AI tools are essential. This position supports a hybrid work environment.

Qualifications

• At least two years of experience related to the responsibilities.
• Experience in designing digital and multimedia learning solutions.

Responsibilities

• Analyze training needs and propose strategies.
• Design and develop multimodal learning solutions.
• Facilitate training workshops and evaluate learning solutions.

Skills

Bilingualism French / English

Proficiency in Articulate 360

Knowledge of Techsmith Camtasia

Experience in instructional design

Knowledge of Agile methodologies

Ability to communicate clearly

Tools

Digital design tools

Authoring tools

Video production and editing tools

Job description

Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.

Time Type: Regular Temporary (Fixed Term) Job Description : Position: Learning Specialist (10-Month Term)

Employment Type: Temporary/Contract (Full-Time)

Duration: 10 Months

SUMMARY OF JOB RESPONSIBILITIES

In accordance with established procedures and policies and available tools, the Learning Specialist is responsible for the entire design and development cycle of learning solutions for Cogeco employees in North America. In collaboration with various stakeholders (internal teams, suppliers, Agile squads), the incumbent analyzes needs, proposes strategies, and creates engaging content. This role requires advanced expertise in digital design tools and the ability to develop and sometimes facilitate workshops to support business objectives.

MAIN RESPONSIBILITIES

• Stakeholder Analysis, Strategy and Management
• Conduct a requirements analysis to identify training needs and skill gaps within the different teams.
• Prepare a training strategy aligned with business objectives, proposing the most suitable learning solutions (digital, workshops, blended).
• Align with stakeholders (including vendors, content experts, internal teams, and Agile squads) on pedagogical methods, timelines, and expected deliverables.

Design and Development (Digital Focus)

• Design and develop multimodal learning solutions, with a primary focus on digital design (eLearning).
• Create stand-alone interactive modules, simulations and assessments using authoring tools.
• Produce and edit video and multimedia material (screenshots, tutorials) using video production and editing tools.
• Design and develop training modules such as workshops and instructor-led training for group, virtual or in-person learning.
• Write and update reference material (guides, aide-mémoires, training manuals).
• Integrate extensive knowledge of artificial intelligence tools, such as Gemini, to optimize content creation and personalize learning paths.

Facilitation and Continuous Improvement

• Facilitate training workshops or train-the-trainer sessions.
• Evaluate the effectiveness of the learning solutions implemented and propose continuous improvements.
• Monitor best practices in instructional design and digital tools.

ESSENTIAL REQUIREMENTS

WORK EXPERIENCES

At least two (2) years of experience related to the responsibilities

SPECIAL SKILLS

• Bilingualism French / English (spoken and written) required, in order to support North American operations.
• Proficiency in Articulate 360 (an asset)
• Excellent knowledge of Techsmith Camtasia (an asset).
• Extensive knowledge of using artificial intelligence tools, such as Gemini.
• Knowledge of Agile methodologies (an asset).
• Proven experience in instructional design and in-depth knowledge of adult learning principles.
• Experience in designing digital and multimedia learning solutions (portfolio an asset).
• Demonstrated ability to transmit knowledge in a structured, creative and innovative manner.
• Demonstrated superior ability to communicate clearly and collaborate with stakeholders at all levels.
• Sense of responsibility, commitment and accountability for results.
• People and team focused.

LOCATION

• Ontario and Quebec, Canada

#LI-REMOTE

Location :Montreal PVM 35HRS Company :Cogeco Connexion Inc

At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.

By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.

If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at [e-mail]