Learning Services Specialist - Assurance - 18 Month Contract

Performance and Learning; Toronto; Sur place; CAD 60 000 - 90 000; Plein temps

Résumé du poste

EY in Toronto is seeking a Learning Services Specialist (18-month contract) to support Assurance learning initiatives from planning through execution. You will coordinate learning projects, manage stakeholders across Canada, and ensure high-quality learner experiences while handling communications, data and reporting.

The role requires strong project management, attention to detail, and the ability to work with external providers on national programs.

Responsabilités

• Project manage Assurance learning initiatives from planning through execution.
• Support the implementation and sustainability of service line learning initiatives.
• Build trusted relationships with dispersed team members, client-serving professionals, support teams and external providers to deliver a consistent learner experience.
• Prepare and distribute clear learner and stakeholder communications, including newsletters, updates, SharePoint content and shared mailbox responses.
• Attend and, where required, present at meetings and town halls to gather business insights, share learning updates and reinforce learning priorities.
• Maintain learning databases, support reporting and analysis.

Description du poste

# Learning Services Specialist - Assurance - 18 Month Contract**EY** · Toronto, ON · On site · Full timeAt EY, we’re all in to shape your future with confidence.We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.The opportunityAt EY, we are committed to building a better working world by helping our people develop the skills, experiences and confidence they need to thrive. The Talent Development and Learning team for EY Canada is seeking a Learning Services Specialist (LSS) to support the effective implementation, operation and sustainability of key Assurance learning initiatives. This multifaceted role requires strong project management, analytical thinking, stakeholder engagement and learning operations experience, along with a passion for delivering high-quality learning experiences from planning through execution.The LSS will be part of the Talent Development and Learning team for EY Canada and will work closely with the Assurance Learning Leader, service line stakeholders, learning team members and external providers to enable consistent, inclusive and impactful learning delivery across Canada.This is an 18-month contract role and may occasionally require overtime, including early morning or evening commitments to support national programming and stakeholder needs.This job posting relates to an existing vacancy within our organization.Key responsibilitiesProject manage Assurance learning initiatives from planning through execution, ensuring milestones, dependencies, risks and stakeholder expectations are proactively managed.Support the implementation and sustainability of service line-specific and cross-service line learning initiatives that help EY people build future-focused capabilities.Build trusted relationships with geographically dispersed team members, client-serving professionals, support teams and external providers to deliver a consistent learner experience.Apply strong judgment, attention to detail and quality standards when assisting with sensitive information, learning data, budgets, invoices and approvals.Prepare and distribute clear learner and stakeholder communications, including newsletters, updates, SharePoint content and shared mailbox responses.Attend and, where required, present at meetings and town halls to gather business insights, share learning updates and reinforce learning priorities.Maintain learning databases, support reporting and analysis, an