Learning Product Builder for Frontline Excellence

Clutch Technologies Inc.; Toronto; On-site; CAD 120,000 - 160,000; Full time

Job summary

Clutch Technologies Inc. is seeking a Product Builder focused on learning and frontline operations in Toronto. You will own learning problems end-to-end, designing, building, launching, and iterating with frontline teams to close performance gaps.

Join a fast-moving team to embed learning directly into internal tools, create onboarding and certification experiences, and use gamification and AI coaching to drive mastery and engagement across the organization.

Qualifications

• 6+ years building digital or learning products for user-facing systems.
• Strong UX instincts and ability to identify underlying problems.
• Experience designing products that drive repeated use, motivation, or behavioural change.

Responsibilities

• Own learning and training problems end-to-end, from understanding the job through design, building, launching, and improving the solution.
• Spend time with frontline teams to understand how they work, where people struggle, and what separates good performance from great performance.
• Build learning directly into Clutch’s internal tools and operational workflows.
• Create onboarding, training, certification, and feedback experiences that help employees become proficient faster.
• Use gamification thoughtfully to motivate progress, mastery, consistency, and engagement.
• Explore simulations, challenges, scoring, progression systems, AI coaching, and other ways to make learning more effective.
• Measure whether what you build actually improves performance, quality, productivity, and time-to-proficiency.
• Work across product, design, engineering, data, and operations rather than handing work from one function to another.
• Ship quickly, observe how people use what you’ve built, and continuously iterate.

Skills

Product sense

UX instincts

Frontline operations experience

Learning/product focus

Analytical mindset

Job description

Clutch Technologies Inc. is seeking a Product Builder focused on learning and frontline operations in Toronto. You will own learning problems end-to-end, designing, building, launching, and iterating with frontline teams to close performance gaps.

Join a fast-moving team to embed learning directly into internal tools, create onboarding and certification experiences, and use gamification and AI coaching to drive mastery and engagement across the organization.