Learning & Development Specialist — Hybrid & E‑Learning Pro

International Financial Data Services (IFDS); Toronto; Hybrid; CAD 63,000 - 79,000; Full time

Job summary

IFDS Canada in Toronto is seeking a Learning & Development Specialist to design and deliver training programs for Business Operation staff, including Processing and Call Center functions. You will work with subject matter experts to develop onboarding materials and high-quality learning solutions.

The role requires strong facilitation, organization, and communication skills, plus proficiency with Articulate 360 and Teams.

Qualifications

• Post-secondary education in learning and development, adult learning, instructional design, or related field.

Responsibilities

• Design and update instructional content using adult learning principles and design standards.

Skills

Facilitation

Presentation

Communication

Problem-solving

Organization

Independence

Learning mindset

Education

Post-secondary education in learning and development

Professional Certification in Adult Education

Tools

Articulate 360

LMS

Microsoft Teams

Job description

IFDS Canada in Toronto is seeking a Learning & Development Specialist to design and deliver training programs for Business Operation staff, including Processing and Call Center functions. You will work with subject matter experts to develop onboarding materials and high-quality learning solutions.

The role requires strong facilitation, organization, and communication skills, plus proficiency with Articulate 360 and Teams.