Learning & Development Specialist

BrokerLink; Halifax; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join BrokerLink as a Learning and Development Specialist, a role dedicated to training and developing employees in the Atlantic region. This permanent full-time position offers the opportunity to implement educational programs aimed at enhancing customer service and productivity while enjoying competitive compensation and numerous perks.

Benefits

Flexible health and dental benefits

Personal Spending allowance for healthy lifestyles

RRSP with company matching

Employee Share Purchase Plan with matching

Dress for your day policy

Competitive compensation with bonuses

Employee discounts on brands

Paid time off including 3 weeks of vacation

Recognition as one of Canada's best employers

Qualifications

• Equivalent skills and experience are welcome.
• Advanced communication skills and customer-focused solutions approach required.

Responsibilities

• Educate employees across multiple L&D disciplines.
• Research, create, and present educational materials.
• Manage training administration and support colleagues.

Skills

Customer Service

Attention to Detail

Advanced Communication

Facilitation

Teaching Abilities

Education

CAIB 1, 2 & 3 or 5 CIP courses

Relevant Continuing Education

Job description

Being a part of BrokerLink means you live our values: act with integrity, be respectful, have a customer-driven mindset, strive for excellence, and treat others with generosity. These values support our diversity and inclusion efforts, ensuring a respectful and inclusive work environment.

We seek like-minded individuals committed to providing exceptional customer service and professionalism.

We invest in our team members' success, offering growth opportunities and valuing our most important assets—our people. With over 200 offices across Canada, we offer flexible work arrangements.

We are looking for a Learning and Development Specialist to join BrokerLink in the Atlantic region on a Permanent FT basis.

This role, reporting to Learning & Development, involves training and developing employees, primarily within our programs & projects discipline. Responsibilities include implementing ROI frameworks, creating curricula, supporting technology training, and coordinating onboarding. The role aims to enhance customer service, productivity, and skill development, aligning training with strategic objectives and complying with policies.

Some of the perks include:

• Flexible health and dental benefits
• Personal Spending allowance for healthy lifestyles
• RRSP with company matching
• Employee Share Purchase Plan (TSX:IFC) with matching
• Dress for your day policy
• Competitive compensation with bonuses
• Employee discounts on brands like Apple, Bell, Rogers
• Paid time off including personal, volunteer, exam/study, jury duty, and starting at 3 weeks of vacation
• Recognition as one of Canada's best employers (Kincentric 2023)

Role Responsibilities:

• Educate employees across multiple L&D disciplines at an advanced level
• Research, create, and present educational materials
• Promote workplace learning adoption
• Manage training administration and support colleagues
• Participate in program planning and develop solutions for training gaps
• Engage in projects within HR and other departments
• Mentor other L&D Specialists
• Perform additional duties as needed

Candidate Requirements:

• Equivalent skills and experience are welcome
• Relevant continuing education
• CAIB 1, 2 & 3 or 5 CIP courses
• Strong customer service skills
• Attention to detail
• Advanced communication skills
• Customer-focused solutions approach
• Facilitation and teaching abilities

We thank all applicants; only those selected for interviews will be contacted. BrokerLink is committed to accessibility and inclusive employment practices, providing accommodations upon request.

Discover more about BrokerLink at our webpage. Join us and make a difference!