Job Title: Lean Agile Coach – Remote
Location: Remote (Canada.-based candidates)
Lean Agile Coach to join a transformative initiative at UPS. This is a high-impact, fully remote position focused on driving Agile and Lean adoption across delivery teams, programs, and portfolios. You’ll work closely with cross-functional stakeholders including Product Owners, Scrum Masters, and enterprise Agile leaders to champion a culture of continuous learning and business agility.
Key Responsibilities:
- Act as a change agent to support Lean-Agile transformation at the team, program, and portfolio levels.
- Partner with NTT DATA’s Business Agility Enablement (BAE) team and client stakeholders to drive organizational agility.
- Provide coaching in various stances—teacher, mentor, facilitator, role model—tailored to team maturity.
- Establish or support Lean-Agile Centers of Enablement (LACE) and drive Agile enablement practices at scale.
- Lead Agile ceremonies as needed, stepping into Scrum Master, Product Owner, QA, or BA roles as helpful.
- Guide teams through complex problem-solving aligned to business outcomes.
- Author contextual Agile practice documentation and facilitate learning sessions and workshops.
- Actively promote agile values, team ownership, and systems thinking within the organization.
Required Qualifications:
- 10+ years of experience across the full development lifecycle in leadership or coaching roles.
- 5+ years of direct Agile coaching experience supporting Lean-Agile transformations.
- Proven success in helping organizations adopt Agile mindsets and frameworks in customer-facing settings.
- Strong experience applying Lean-Agile principles, frameworks, and practices across organizations.
- Strong skills in stakeholder engagement, facilitation, and change management.
- Agile certification required (e.g., Certified Scrum Master, Certified Product Owner).
- Bachelor’s degree in Business, Computer Science, or related field (or equivalent experience).
Preferred Qualifications:
- SAFe Program Consultant (SPC6) certification or other enterprise agile credentials.
- Expertise with Agile ALM tools such as Jira, Jira Align, Azure DevOps, Rally, or VersionOne.
- Multiple Agile certifications (Scrum, SAFe, LPM, ICAgile, etc.).
- Exceptional communication, influence, and facilitation skills.
- Experience coaching distributed agile teams or Agile Release Trains (ARTs).