Leader d'équipe, mode

Walmart Canada; Laval (administrative region); On-site; CAD 25,000 - 35,000; Part time

Job summary

Walmart Canada in Laval, QC is seeking a Retail Associate to assist in Fashion department leadership and daily operations. You will greet customers, promote products, assist with merchandise placement, and support on scheduling and training to develop associates.

You will lead briefings, monitor performance, ensure safety standards, and collaborate with the Store Management Team to deliver exceptional customer service and a clean, organized shopping experience.

Qualifications

• Age 16 or older.

Responsibilities

• Provide excellent customer service by greeting customers and guiding purchases.
• Lead and coordinate daily tasks as per priorities from Coach and Store Management.
• Oversee fashion department presentation and merchandising changes.
• Hold daily team huddles and share updates and goals with the team.
• Review schedules with People Lead and assign coverage across store areas.
• Support training opportunities and provide feedback to associates.
• Maintain a safe, clean work environment and complete safety logs.
• Assist with GTA/Workday tasks and store management activities.
• Support recruiting and onboarding of new associates.

Skills

Customer service

Team leadership

Merchandising

Training and coaching

Scheduling

Safety compliance

Recruiting support

Job description

Position Summary

Assists in the leadership of the Fashion areas and department processes, responds to problems and inquiries and develops associates through teaching and training. Ensures a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Fashion Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift, and provides the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring of new associates.

The minimum rate of pay for this position starts from $21.85.

Le taux horaire minimum pour ce poste débute à 21.85.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

5205 BLVD ROBERT BOURASSA, LAVAL, QC H7E 0A3, Canada

Important Note

To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.