(CAN) Fashion Team Lead

Walmart Canada; Bracebridge; On-site; CAD 24,000 - 34,000; Full time

Benefits offered by this job

Disability accommodations

Job summary

Walmart Canada in Bracebridge, ON is seeking a Customer Service Leader for the Fashion department. You will assist in department leadership, guide associates, and ensure top-notch customer service while completing tasks efficiently.

Responsibilities include coordinating tasks, merchandising, leading team huddles, scheduling reviews, and supporting training and recruitment. The role starts at a minimum hourly rate of $21.20 with opportunities to grow through performance and development.

Qualifications

• Age – 16 or older

Responsibilities

• Provide excellent customer service by greeting customers and assisting with products.
• Coordinate daily tasks and delegate work per priorities from Coach and Store Management.
• Maintain presentation of Fashion Department and merchandising displays.
• Lead daily team huddle and communicate goals and productivity updates.
• Review schedules with People Lead and assign coverage.
• Support training opportunities and develop associates through teaching.
• Maintain safe, clean, hazard-free environment per policy.
• Complete GTA/Workday tasks and support management.
• Assist with performance coaching and hiring processes.

Skills

Customer service

Communication

Team leadership

Merchandising

Training

Job description

Position Summary

Assists in the leadership of the Fashion areas and department processes, responds to problems and inquiries and develops associates through teaching and training. Ensures a high level of customer service while ensuring task completion. Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Fashion Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift, and provides the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring of new associates.

The minimum rate of pay for this position starts from $21.20.

Le taux horaire minimum pour ce poste débute à 21.20.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

40 DEPOT DR RR7, BRACEBRIDGE, ON P1L 0H1, Canada

Important Note:

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