Lead, Underwriting Operations – Commercial Small Business

Wawanesa; Winnipeg; Hybrid; CAD 100,000 - 130,000; Full time

Benefits offered by this job

Annual bonus plan

Leave of absence top-up programs

Generous vacation

Premium free benefits and pension plan

Job summary

The Wawanesa Mutual Insurance Company in Winnipeg, Manitoba, seeks a Manager of Underwriting Operations for Commercial Small Business (West). You will lead the underwriting portfolio strategy, collaborate with CL SME Directors, and guide a team toward performance, efficiency, and excellent customer service.

This hybrid role offers in-office and remote work with extensive interaction across brokers, regional offices, and industry partners, and requires strong leadership, negotiation, analytical,

Qualifications

• 5-7 years Commercial Property and Casualty, Auto or Farm industry experience.
• Post-secondary education and/or completion of a Property and Casualty Industry Designation
• Strong leadership skills with the ability to motivate and engage high performing teams while managing change.
• Excellent negotiation skills with the ability to present information or contradictory perspectives with sound influence.
• Excellent analytical and problem-solving skills with the ability to select and implement best solutions.
• Excellent decision-making skills with the ability to provide justification.
• Excellent communication skills with the ability to present information in a convincing manner.
• Excellent ability to multi-task and monitor progress to meet deadlines.
• Ability and willingness to travel.

Responsibilities

• Monitor portfolio performance and underwriting workflow to support the achievement of short- and long-term business objectives.
• Evaluate economic, industry, and market conditions for potential or current impacts to business performance and collaborate with the CL SME Leadership team to recommend appropriate actions.
• Lead and provide mentorship by finding opportunities in providing coaching, technical guidance, and development support to underwriting professionals to enhance performance, engagement, and capability.
• Promote adherence to underwriting guidelines, policies, procedures, and regulatory requirements. Influence underwriting practices and culture while supporting the organization's risk appetite and profitability objectives.
• Champion the development, implementation, and adoption of business initiatives, process improvements, and operational changes.
• Assess complex risks and provide recommendations to support sound underwriting decisions.
• Foster strong working relationships with internal and external stakeholders, including brokers, business partners, regional offices, and industry contacts.
• Represent the Small Business underwriting function on cross-functional projects, committees, and strategic initiatives.
• Perform other duties as assigned.

Education

Post-secondary education and/or completion of a Property and Casualty Industry Designation

Job description

The Wawanesa Mutual Insurance Company in Winnipeg, Manitoba, seeks a Manager of Underwriting Operations for Commercial Small Business (West). You will lead the underwriting portfolio strategy, collaborate with CL SME Directors, and guide a team toward performance, efficiency, and excellent customer service.

This hybrid role offers in-office and remote work with extensive interaction across brokers, regional offices, and industry partners, and requires strong leadership, negotiation, analytical,