Senior Manager, Underwriting Ops - Commercial SB

Wawanesa; Calgary; Hybrid; CAD 100,000 - 130,000; Full time

Benefits offered by this job

Annual bonus

Vacation time

Pension plan

Premium-free benefits

Leave top-up

Job summary

The Wawanesa Mutual Insurance Company in Canada is seeking a Manager, Underwriting Operations - Commercial Small Business (West). This role leads the underwriting operations for the Small Business portfolio, provides guidance to teams, and aligns with CL SME Directors to deliver strong results.

You will monitor portfolio performance, coach underwriting professionals, ensure compliance with guidelines, and collaborate with brokers, regional offices and partners across Winnipeg, Vancouver,

Qualifications

• 5-7 years Commercial Property and Casualty, Auto or Farm industry experience.
• Post-secondary education and/or completion of a Property and Casualty Industry Designation
• Strong leadership skills with the ability to motivate high performing teams during change.
• Excellent negotiation, analytical, and problem-solving abilities.
• Clear decision-making and effective communication across stakeholders.
• Capability to multi-task and meet deadlines.
• Willingness to travel for business needs.

Responsibilities

• Monitor portfolio performance and underwriting workflow to support business objectives.
• Evaluate economic, industry, and market conditions for impacts to performance; advise leaders.
• Provide mentorship and coaching to underwriting professionals to boost performance.
• Ensure adherence to underwriting guidelines, policies, procedures, and regulatory requirements.
• Lead development, implementation, and adoption of initiatives and process improvements.
• Assess complex risks and provide recommendations for sound underwriting decisions.
• Foster relationships with brokers, partners, regional offices, and industry contacts.
• Represent the Small Business underwriting function on cross-functional projects and initiatives.
• Perform other duties as assigned.

Skills

Leadership

Negotiation

Analytical thinking

Decision making

Communication

Multi-tasking

Willingness to travel

Education

Post-secondary education or P&C designation

Job description

The Wawanesa Mutual Insurance Company in Canada is seeking a Manager, Underwriting Operations - Commercial Small Business (West). This role leads the underwriting operations for the Small Business portfolio, provides guidance to teams, and aligns with CL SME Directors to deliver strong results.

You will monitor portfolio performance, coach underwriting professionals, ensure compliance with guidelines, and collaborate with brokers, regional offices and partners across Winnipeg, Vancouver,