Flood Technician

Resolve Restoration Ltd.; Surrey; On-site; CAD 37,195 - 44,083; Full time

Benefits offered by this job

40 hours per week

Overtime opportunities

Benefits after 3 months

Company-sponsored certifications

Advancement opportunities

Job summary

Resolve Restoration Ltd. in Surrey, BC is seeking Flood Technicians to respond to emergency water damage and environmental losses from our Surrey office.

This hands-on role supports mitigation, drying, documentation, and customer service in a fast-paced field environment. Based out of our Surrey Central office, you will start and end each day from the warehouse, with steady year-round work and opportunities to advance into lead roles through company-sponsored certifications and development

Qualifications

• Minimum 2 years of restoration, flood mitigation, or related construction experience.
• Valid BC Driver’s Licence + acceptable driving abstract.
• Ability to pass criminal record check.
• Willingness to work overtime, on-call rotations, and after-hours emergencies.
• Ability to lift up to 50 lbs and operate drying equipment safely.
• Strong customer service and documentation accuracy.

Responsibilities

• Conduct site assessments and moisture inspections with meters and tools.
• Perform water extraction, drying, mould remediation, and deodorization.
• Set up and monitor drying equipment and dehumidifiers.
• Document moisture readings, progress, and time records.
• Coordinate with homeowners, project managers, and trades.
• Mentor new Labourers and Flood Technicians as needed.
• Ensure safe operation of company vehicles and equipment.

Skills

Customer service

Communication skills

Teamwork

Attention to detail

Ability to work overtime

Education

IICRC FSRT (Asset)

AHERA certification (Asset)

ASD (Asset)

First Aid Certification

Tools

Moisture meters

Dehumidifiers

Air movers

Thermal imaging

Job description

• Pay or shift range: $27 CAD to $32 CAD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Resolve Restoration is growing, and we are looking for 3-5 experienced Flood Technicians to join our team.

If you are a motivated restoration professional who enjoys hands-on work, helping people through emergencies, and building a long-term career in the restoration industry, we want to hear from you.

At Resolve Restoration, we invest in our people. We offer stable work, comprehensive benefits, opportunities for advancement, and ongoing training to help our team members grow their careers.

Why Join Resolve Restoration?

• Guaranteed 40 hours per week for full-time employees
• Competitive compensation and overtime opportunities
• Comprehensive benefits package after 3 months, including Extended Health, Dental, Travel Insurance, Life Insurance, and AD&D Coverage
• Real opportunities for advancement into Lead Restoration Technician and leadership roles
• Company-sponsored certifications and professional development opportunities
• Stable, year-round work with a growing restoration company
• Pay: $27-32 per hour

About the Role

Based out of our Surrey Central office and warehouse, Flood Technicians respond to emergency water damage, flood, fire, and environmental losses throughout the Lower Mainland. Employees are required to start and end each workday from our Surrey office.

This is a hands-on field position involving emergency mitigation, structural drying, demolition, documentation, and customer service.

Key Responsibilities

• Conduct site assessments and moisture inspections using moisture meters and other diagnostic tools
• Perform water extraction, structural drying, mould remediation, deodorization, cleaning, and emergency mitigation services
• Set up, monitor, and remove drying equipment including dehumidifiers, air movers, and heaters
• Monitor and document moisture readings and drying progress
• Perform selective demolition of damaged drywall, flooring, cabinetry, insulation, and other building materials
• Disconnect and remove fixtures and appliances as required
• Identify and protect unaffected contents and building materials from further damage
• Collect site measurements, moisture maps, photographs, and project documentation
• Obtain samples for asbestos, lead, mould, and other hazardous materials when required
• Complete required project documentation, moisture logs, daily reports, and time records
• Communicate professionally with homeowners, tenants, project managers, trades, and other stakeholders
• Assist with training and mentoring new Labourers and Flood Technicians
• Work collaboratively with demolition, construction, contents, hazmat, and project management teams
• Safely operate company vehicles and maintain company tools, equipment, and materials in a clean, organized, and professional condition
• Follow all company safety policies and WorkSafeBC regulations

Required Qualifications

• Minimum 2 years of restoration, flood mitigation, insurance restoration, demolition, or related construction experience
• Valid BC Class 5 or Class 7 (Novice) Driver’s Licence + Acceptable driver’s abstract
• Ability to pass a criminal record check
• Willingness to work overtime, on-call rotations, and respond to after-hours emergencies
• Ability to safely lift and carry equipment weighing up to 50 lbs
• Ability to safely move and position industrial drying equipment
• Strong customer service and communication skills
• Strong attention to detail and documentation accuracy
• Ability to work independently and within a team environment
• Legally authorized to work in Canada

Additional Asset Qualifications

• IICRC Fire & Smoke Restoration Technician (FSRT)
• AHERA certification
• Applied Structural Drying (ASD)
• First Aid Certification
• Experience with moisture mapping, psychrometry, and thermal imaging
• Leadership or crew lead experience
• Experience working with strata, commercial, and insurance restoration projects
• Experience operating and maintaining restoration equipment, including dehumidifiers, air movers, HEPA filtration devices, and air scrubbers
• Experience driving company vehicles, including cargo vans, pickup trucks, and restoration service vehicles
• Experience using and maintaining company tools and equipment in a professional field environment