Lead Loss Prevention Investigator & Trainer - Flexible Schedule

London Drugs INTERNAL; Kamloops; On-site; CAD 50,000 - 65,000; Full time

Job summary

London Drugs is hiring a Loss Prevention Officer 2 to join the Area LP team. The role combines detecting and preventing theft, conducting investigations, and supporting intensified areas of loss prevention.

You will train and mentor junior staff, develop case files, and ensure security programs are functioning across assigned locations. Responsibilities include conducting interviews, collecting forensic evidence, writing professional reports, and coordinating with LP Management to address risks

Qualifications

• Minimum two years of loss prevention or related security industry experience.
• Experience in training loss prevention or security personnel.
• Demonstrated experience with field interviews and basic case building.
• Education in criminology, emergency management, and justice or security management preferred.
• Industry relevant training and professional certification (PSO, CFI, CSP, etc.) is an asset.
• Provincially recognized security training (Basic Security Training and Advanced Security Training) preferred.

Responsibilities

• Observe, detect, and apprehend those found committing criminal acts against the company.
• Follow all applicable laws, security regulations, and company policy.
• Write detailed reports to company standard for each case file.
• Collect evidence and ensure evidence which is forensically sound.
• Follow use of force procedures and report in detail, all incidents of use of force.
• Conduct witness and suspect interviews as required and directed.
• Protect company information, following all information security policies and privacy protocols.
• Report security weaknesses or anomalies in programs to LP Management.
• Report all losses and security incidents.
• Report any policy breeches, procedural errors, or performance issues to LP management immediately.
• Conduct parcel checks and inspections as directed.
• Inspect to ensure that team service levels and support for systems and programs are consistent for each location.
• For assigned stores take an active role in ensuring all security systems and programs are fully functioning.
• Research and evaluate events which could impact operations at any facility or safety of any staff and providing intelligence to internal stakeholders in a timely manner.
• As an experienced member of the LPO team, provide LPOs with field training guidance and mentoring on investigations and case files.
• Conduct investigations into major external crimes, organized retail crime, and under direction of the Investigations team, conduct integrity investigations.

Skills

Decision making

Arrest procedures

Evidence collection

Interviewing suspects

Surveillance

Report writing

Education

Two years loss prevention experience

Security training and certifications asset

Criminology or security management education

Tools

Basic security training

Job description

London Drugs is hiring a Loss Prevention Officer 2 to join the Area LP team. The role combines detecting and preventing theft, conducting investigations, and supporting intensified areas of loss prevention.

You will train and mentor junior staff, develop case files, and ensure security programs are functioning across assigned locations. Responsibilities include conducting interviews, collecting forensic evidence, writing professional reports, and coordinating with LP Management to address risks