Loss Prevention Officer I – Growth & In‑House Training

London Drugs INTERNAL; Richmond; On-site; CAD 45,000 - 65,000; Full time

Job summary

London Drugs is actively hiring a Loss Prevention Officer 1 to help protect people and property across store locations and assist with investigations. You will participate in surveillance, shrink reduction, evidence collection, and documentation for potential court testimony.

Ideal candidates bring calm judgment in emergencies, strong integrity, and the willingness to work flexible shifts from day to evening across multiple locations.

Qualifications

• Demonstrated ability to stay calm and respond with good judgment in emergency situations.
• A commitment and history of protecting people and property in a safe and legal manner.
• Demonstrated ability to work under strict confidentiality.
• High ethical standards and a commitment to personal and professional integrity.
• Good command of the English language, both written and verbal required for report writing and court testimony.
• A valid Class 5 driver’s license and own vehicle.
• Availability and willingness to work at all locations and surrounding areas.
• Previous Loss Prevention experience or other related experience within the Criminal Justice system would be an asset.
• Previous security related education, professional accreditation, first aid and first responder training is an asset.
• Use of force and restraining device training is an asset.

Responsibilities

• Shifts at store locations conducting surveillance, investigation, and maintenance of loss prevention systems.
• Identifying areas of loss and working team shrink reduction plans.
• Detection and apprehension of persons committing criminal offences against the company.
• Securing evidence, report writing & document preparation for court testifying purposes.
• Special assignments including lock repair, key control, staff awareness and orientation.
• Maintaining the overall security of our locations.

Skills

Calm under pressure

Good judgment

Integrity

Confidentiality

Report writing

Education

Provincial security worker license

Job description

London Drugs is actively hiring a Loss Prevention Officer 1 to help protect people and property across store locations and assist with investigations. You will participate in surveillance, shrink reduction, evidence collection, and documentation for potential court testimony.

Ideal candidates bring calm judgment in emergencies, strong integrity, and the willingness to work flexible shifts from day to evening across multiple locations.