Lead Hand, Regional Scheduling & Timekeeping

Vancouver Coastal Health; Vancouver; On-site; CAD 55,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits (MSP, extended/

Leadership development opportunities

Wellness supports for employees and 
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Recognition programs for staff

Job summary

Vancouver Coastal Health (VCH) seeks a Lead Hand for the North Shore Staffing Office at Lions Gate Hospital in North Vancouver, BC. The role oversees staffing duties, adjusts rotations, and coordinates relief nursing and support staff through an electronic system, ensuring coverage for vacancies, leaves, and requests.

This position involves handling inquiries, processing vacation requests, and upholding collective agreement guidelines.

Qualifications

• Grade 12, five (5) years' recent, related experience and one (1) year's supervisory experience or an equivalent combination of education, training and experience.

Responsibilities

• Perform staffing duties for a program, including preparing and adjusting staff rotations.
• Allocate and call in relief nursing and non-nursing staff using an electronic system to fill vacancies, leaves of absence and sick leaves.
• Process vacation and other staff requests and respond to staff inquiries about vacation accumulations and related requests.

Skills

Verbal communication

Written communication

Supervision

Staff coordination

Time management

Education

Grade 12 & 5 years related experience + 1 year supervisory experience

Tools

Electronic staffing system

Job description

Come work as a Lead Hand with Vancouver Coastal Health (VCH) on the North Shore Staffing Office team at Lions Gate Hosiptal in North Vancouver, BC. Apple now to join our team!

Within the context of a complex health care system, this position is responsible for performing staffing duties for a program including preparing and adjusting staff rotations and allocating and calling in relief nursing and non-nursing staff using an electronic system to fill vacancies, leaves of absence and sick leaves in accordance with the applicable collective agreement, receiving and processing vacation and other staff requests from staff, and responding to written and verbal enquiries from staff regarding vacation accumulations and related requests.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported.

We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.

Education & Experience

• Grade 12, five (5) years' recent, related experience and one (1) year's supervisory experience or an equivalent combination of education, training and experience.

Knowledge, Skills & Abilities

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to supervise.
• Ability to organize work.
• Ability to operate related equipment.