Lead Hand I

NOVOCOL PHARMACEUTICAL OF CANADA; Cambridge; On-site; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Night shift premium

Job summary

Septodont’s Cambridge, Ontario site (Novocol Pharma) is seeking a Lead Hand 1 to oversee equipment operation, maintenance, and training within a sterile injectable manufacturing environment.

You will coordinate shifts, ensure supplies, and lead documentation accuracy while supporting GMP and continuous improvement initiatives.

Qualifications

• Education: High school completion, college certification/diploma or working towards completion.
• 1 year experience in pharmaceutical manufacturing or related environment.
• Previous leadership experience is an asset.
• Strong communication, analytical and problem-solving skills.
• Ability to work across all shifts.

Responsibilities

• Coordinate shift changeovers to optimize machinery and human resources.
• Report deficiencies in machinery, materials or staffing for timely resolution.
• Support continuous improvement initiatives and training.
• Perform operator duties when needed and ensure supply availability.
• Coach operators on documentation practices and ensure proper records.

Skills

Leadership

Communication

Problem solving

Attention to detail

Teamwork

Shift work

People coaching

Education

High school diploma or college certificate

Tools

AX transactions

Job description

At Septodont, a global leader in dental products and a key player in pharmaceutical development and contract manufacturing (CDMO), we are proud to work every day to improve patients’ health and well-being. Present in more than 110 countries, the Group relies on the energy, expertise, and passion of 2,600 employees. With 6 international production sites, Septodont combines industrial excellence, technological expertise, and innovation to meet the needs of healthcare professionals worldwide. In North America, our operations include facilities in Ontario, Quebec, and Pennsylvania. Our Cambridge, Ontario site is home to Novocol Pharma – a thriving center of innovation with over 40 years of expertise in sterile injectable cartridges and combination product manufacturing. Backed by a team of more than 675 dedicated professionals and modern facilities, we deliver high-quality, customer-focused solutions to partners around the world. Beyond our expertise, our people are our greatest strength. We foster a stimulating work environment where everyone can learn, grow, and build a career that reflects their aspirations, supported by continuous training and internal mobility. As a socially responsible company, we place diversity and inclusion at the heart of our development, convinced that they enhance collective performance and foster human experience. Joining Septodont means becoming part of a human-scale international group and contributing to a meaningful mission: improving health for as many people as possible.

What if your next professional chapter started with us? Grow Your Career with Septodont Join a global leader in dental pharmaceuticals and medical devices, serving professionals in over 150 countries. Our Cambridge site, Novocol Pharma, is a center of excellence in sterile injectable manufacturing with over 40 years of expertise. You will work in a clean, temperature-controlled pharmaceutical environment where quality, safety, and precision directly impact patient care. Watch this video to know about us.

Work Authorization: Applicants must be legally authorized to work in Canada for the duration of employment. This position is not eligible for employer-sponsored immigration support.

Shifts Available: Night Shift - Sunday to Thursday - 10pm to 6am - Shift Premium $3/hour

FUNCTION SUMMARY

The Lead Hand 1 is accountable to the Production Supervisor for all activities relating to the operation, repair and maintenance of equipment and work area. In addition the Lead Hand 1 will ensure the adequate levels of supply are stocked related to the operation. Main responsibilities are related to equipment operation, training, documentation, and in-process IPQC testing to meet the Company’s objectives and in accordance with the requirements outlined in the Standard Operating Procedures and Good Manufacturers Practices.

PRIMARY DUTIES AND RESPONSIBILITIES

• Coordinates shift changeover to ensure machinery and human resources are optimal.
• Reports any deficiencies in machinery, materials or human resources immediately to shift supervisor for timely resolution.
• Actively participates in and supports the continuous improvement initiatives projects.
• Performs the operator’s duties if necessary.
• Ensures the availability of component and supply.
• Takes corrective action to fix documentation errors and to coach the related operators on documentation practices.
• Ensures that the area is clean and organized.
• Assists the other departments if required.
• Issues, investigates and rectifies Quality Assurance deviations and other procedures.
• Responds to and troubleshoots equipment alarms and take corrective action and/or involving maintenance.
• Participates in revision of departmental SOP’s and other GMP documents.
• Conducts on-the-job training including review of related SOP’s for new employees.
• Works with Production Supervisors and Production Manager to identify/solve any production problems and training needs in the area.
• Enters accurate AX transactions as it relates to the job duties.
• Assists in coordinating, planning and scheduling of employee work rotations.
• Completes and/or reviews documentation entries in batch record and logbooks.
• Coordinates and communicates priorities with other shifts.
• Follows GMP and regulatory requirements and ensures quality standards are met.
• Observes and supports all safety guidelines and regulations.
• Demonstrates the Company Mission, Vision and Values Statements, policies, and current standard business practices.
• Performs other related duties as required.

BASIC REQUIREMENTS

• Education: High school completion, college certification/diploma or working towards completion
• Experience: 1 year experience in pharmaceutical manufacturing or a related environment.
• Previous leadership experience is an asset.
• Demonstrated leadership and interpersonal skills with the ability to positively interact with interdepartmental teams.
• Ability to work independently in a fast paced environment.
• Strong communication skills, both written and verbal.
• Analytical and problem solving skills.
• Ability to work on all shifts.
• Work Authorization: Applicants must be legally authorized to work in the country where the position is based for the duration of employment. This position is not eligible for employer-sponsored immigration support.

About Septodont

Septodont is a global leader in the development, manufacturing, and distribution of innovative dental pharmaceuticals and medical solutions. With 8 manufacturing plants on 3 continents, and an international distribution network serving professionals in more than 120 countries, we are committed to improving patient care globally. Supported by 4 R&D centers and more than 120 patents registered worldwide, our relentless commitment to innovation and industrial excellence keeps us at the forefront of our industry. As a socially responsible employer, we believe our responsibility is to conduct business with rigor, ethics, and fairness. But our role extends far beyond the products we deliver. Caring also means committing - to our people, our customers and patients, the communities where we operate, and the planet we all share.

Our people make the difference. Behind our global success are more than 2,600 dedicated employees whose expertise, commitment, and collaboration power our growth every day. At Septodont, every role matters and every contribution counts. We foster an environment where individuals are empowered to take initiative, share ideas, and grow professionally. Through continuous learning programs, skills development initiatives, and internal mobility opportunities, we actively support our employees in building meaningful and evolving careers.

Why join us?

At Septodont, we share a common ambition: to sustainably improve patient care through safe, effective, and innovative solutions. By joining us, you will:

• Help shape solutions that improve patients’ lives every day.
• Grow within an international and multicultural environment.
• Be part of a company driven by innovation, quality, and strong values.

If you are looking for a career where your expertise truly matters and your work has purpose, Septodont is the place for you.

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