Lead Hand I

Septodont; Cambridge; On-site; CAD 52,000 - 72,000; Full time

Benefits offered by this job

Shift premium

Job summary

Septodont's Cambridge, Ontario site (Novocol Pharma) is seeking a Lead Hand 1 to supervise equipment operation, maintenance, and shift execution in a sterile pharmaceutical setting. You will lead a small team, ensure supply readiness, and uphold GMP standards.

You will train staff, document batch records, and collaborate with supervision to resolve production issues, while ensuring a safe and efficient work environment.

Qualifications

• Leadership and interpersonal skills required.
• Strong written and verbal communication abilities.
• Analytical thinking and problem-solving skills.
• Ability to work independently in a fast-paced environment.
• Willingness to work on all shifts.

Responsibilities

• Coordinate shift changeover to optimize machinery and staffing.
• Report deficiencies in machinery, materials, or staff to the shift supervisor.
• Support continuous improvement initiatives and projects.
• Perform operator duties when needed.
• Ensure availability of components and supplies.
• Coach operators on documentation practices.
• Maintain a clean and organized work area.
• Assist other departments as required.
• Address QA deviations and investigate issues.
• Respond to equipment alarms and coordinate maintenance actions.
• Review and revise SOPs and GMP documents.
• Train new employees on job duties.
• Collaborate with Production Supervisors and Manager to solve production problems.

Skills

Leadership

Interpersonal skills

Communication

Problem solving

Team coordination

Education

High school diploma

Tools

AX transactions

Job description

At Septodont, a global leader in dental products and a key player in pharmaceutical development and contract manufacturing (CDMO), we are proud to work every day to improve patients’ health and well‑being. Present in more than 110 countries, the Group relies on the energy, expertise, and passion of 2,600 employees. With 6 international production sites, Septodont combines industrial excellence, technological expertise, and innovation to meet the needs of healthcare professionals worldwide. In North America, our operations include facilities in Ontario, Quebec, and Pennsylvania. Our Cambridge, Ontario site is home to Novocol Pharma – a thriving center of innovation with over 40 years of expertise in sterile injectable cartridges and combination product manufacturing. Backed by a team of more than 675 dedicated professionals and modern facilities, we deliver high-quality, customer‑focused solutions to partners around the world. Beyond our expertise, our people are our greatest strength. We foster a stimulating work environment where everyone can learn, grow, and build a career that reflects their aspirations, supported by continuous training and internal mobility. As a socially responsible company, we place diversity and inclusion at the heart of our development, convinced that they enhance collective performance and foster human experience. Joining Septodont means becoming part of a human‑scale international group and contributing to a meaningful mission: improving health for as many people as possible.

What if your next professional chapter started with us? Grow Your Career with Septodont Join a global leader in dental pharmaceuticals and medical devices, serving professionals in over 150 countries. Our Cambridge site, Novocol Pharma, is a center of excellence in sterile injectable manufacturing with over 40 years of expertise. You will work in a clean, temperature‑controlled pharmaceutical environment where quality, safety, and precision directly impact patient care. Watch this video to know about us.

Work Authorization: Applicants must be legally authorized to work in Canada for the duration of employment. This position is not eligible for employer-sponsored immigration support.

Shifts Available: Night Shift - Sunday to Thursday - 10pm to 6am - Shift Premium $3/hour

FUNCTION SUMMARY: The Lead Hand 1 is accountable to the Production Supervisor for all activities relating to the operation, repair and maintenance of equipment and work area. In addition the Lead Hand 1 will ensure the adequate levels of supply are stocked related to the operation. Main responsibilities are related to equipment operation, training, documentation, and in‑process IPQC testing to meet the Company’s objectives and in accordance with the requirements outlined in the Standard Operating Procedures and Good Manufacturers Practices.

PRIMARY DUTIES AND RESPONSIBILITIES

• Coordinates shift changeover to ensure machinery and human resources are optimal.
• Reports any deficiencies in machinery, materials or human resources immediately to shift supervisor for timely resolution.
• Actively participates in and supports the continuous improvement initiatives projects.
• Performs the operator’s duties if necessary.
• Ensures the availability of component and supply.
• Takes corrective action to fix documentation errors and to coach the related operators on documentation practices.
• Ensures that the area is clean and organized.
• Assists the other departments if required.
• Issues, investigates and rectifies Quality Assurance deviations and other procedures.
• Responds to and troubleshoots equipment alarms and take corrective action and/or involving maintenance.
• Participates in revision of departmental SOP’s and other GMP documents.
• Conducts on‑the‑job training including review of related SOP’s for new employees.
• Works with Production Supervisors and Production Manager to identify/solve any production problems and training needs in the area.
• Enters accurate AX transactions as it relates to the job duties.
• Assists in coordinating, planning and scheduling of employee work rotations.
• Completes and/or reviews documentation entries in batch record and logbooks.
• Coordinates and communicates priorities with other shifts.
• Follows GMP and regulatory requirements and ensures quality standards are met.
• Observes and supports all safety guidelines and regulations.
• Demonstrates the Company Mission, Vision and Values Statements, policies, and current standard business practices.
• Performs other related duties as required.

BASIC REQUIREMENTS

• Education High school completion, college certification/diploma or working towards completion
• Experience 1 year experience in pharmaceutical manufacturing or a related environment. Previous leadership experience is an asset.
• Demonstrated leadership and interpersonal skills with the ability to positively interact with interdepartmental teams.
• Ability to work independently in a fast paced environment.
• Strong communication skills, both written and verbal.
• Analytical and problem solving skills.
• Ability to work on all shifts.

Work Authorization: Applicants must be legally authorized to work in the country where the position is based for the duration of employment. This position is not eligible for employer-sponsored immigration support.

We are committed to diversity and inclusion, and thank all applicants in advance; however, we will be corresponding only with those selected for an interview.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, we are committed to providing an inclusive and barrier free recruitment and selection process.

Sobre a Septodont A Septodont é líder global no desenvolvimento, fabricação e distribuição de produtos farmacêuticos odontológicos inovadores e soluções médicas. Com 8 unidades de fabricação em 3 continentes e uma rede internacional de distribuição que atende profissionais em mais de 120 países, estamos comprometidos em melhorar o atendimento aos pacientes em escala global. Com o apoio de 4 centros de P&D e mais de 120 patentes registradas mundialmente, nosso compromisso contínuo com a inovação e a excelência industrial nos mantém na vanguarda do nosso setor. Como empresa socialmente responsável, acreditamos que nossa responsabilidade é conduzir nossos negócios com rigor, ética e equidade. Mas nosso papel vai muito além dos produtos que entregamos. Cuidar também significa comprometer-se — com nossos colaboradores, clientes e pacientes, as comunidades onde atuamos e o planeta que todos compartilhamos. Saiba mais sobre a Septodont Nossas pessoas fazem a diferença Por trás do nosso sucesso global estão mais de 2.600 colaboradores dedicados, cuja experiência, comprometimento e colaboração impulsionam nosso crescimento todos os dias. Na Septodont, cada função importa e cada contribuição faz a diferença. Promovemos um ambiente em que as pessoas são incentivadas a tomar iniciativas, compartilhar ideias e crescer profissionalmente. Por meio de programas contínuos de aprendizado, iniciativas de desenvolvimento de competências e oportunidades de mobilidade interna, apoiamos ativamente nossos colaboradores na construção de carreiras significativas e em constante evolução. Quer saber mais sobre nossas pessoas e como as apoiamos? Descubra mais aqui Por que se juntar a nós? Na Septodont, compartilhamos uma ambição comum: melhorar de forma sustentável o cuidado aos pacientes por meio de soluções seguras, eficazes e inovadoras. Ao se juntar a nós, você irá: Contribuir para desenvolver soluções que melhoram a vida dos pacientes todos os dias. Crescer em um ambiente internacional e multicultural. Fazer parte de uma empresa movida pela inovação, qualidade e valores sólidos. Se você procura uma carreira em que sua experiência realmente faça a diferença e seu trabalho tenha propósito, a Septodont é o lugar certo para você. Mantenha-se conectado Acompanhe nossas últimas novidades e iniciativas da comunidade seguindo-nos no LinkedIn ou visitando nosso site corporativo.