LEAD HAND

Newrest; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join Newrest as a Lead Hand in a vibrant role supervising a team in the in-flight catering sector. You'll be responsible for ensuring food and service quality while leading and training staff. We're seeking a dedicated individual with strong leadership skills and knowledge of HACCP who can thrive in a fast-paced environment.

Qualifications

• Experience in a supervisory role is ideal.
• Good knowledge of hygiene standards (HACCP).
• Ability to work in cold environments.

Responsibilities

• Supervise and lead a team of approximately 10 employees.
• Ensure compliance with client requirements and hygiene standards.
• Estimate daily equipment and staff needs.

Skills

Ability to handle pressure

Team leadership

Knowledge of HACCP

Ability to read, write, and speak in English

Education

1 - 2 years in a similar position

Job description

Join Newrest, a global leader in in-flight catering.We are looking for a Lead Hand to supervise and coordinate a dedicated team in the preparation and assembly of airline catering services.

Main Responsibilities :

• Supervise and lead a team of approximately 10 employees;
• Train and onboard new staff members;
• Ensure accurate preparation and assembly of food and non-food services according to customer specifications;
• Check service trays for compliance with client requirements;
• Complete traceability documents (e.g., exposure time sheets);
• Maintain full compliance with good hygiene and manufacturing practices (HACCP, FIFO, etc.);
• Perform cleaning and sanitation of work areas as per the cleaning schedule;
• Estimate and communicate daily team needs (equipment and staff) to the immediate supervisor;
• Support other departments as needed by filling in for absent team members;
• Monitor production timelines and ensure all tasks stay on schedule;
• Supervise breaks and ensure staff follow break time policies.

Perfil

• Ability to stand for long periods & to work in cold rooms for extended periods (below 50°F - 10°C)
• Ability to read in English, write in English, speak in English
• Good knowledge of HACCP
• Ideally 1 - 2 years in a similar position
• Ability to handle pressure in a fast-paced environment and to work on weekends

ABOUT NEWREST :

Specialist in out-of-home catering in 54 countries, and the only player to intervene in all sectors of catering and related services, Newrest is one of the world leaders in multi-sector catering.

Our 36,000 committed and talented employees do what is necessary to offer consumers balanced, diversified and tasty meals while scrupulously respecting hygiene and food safety standards.

lead leadership food service