Lead Front End Cashier & Team Coach

The Home Depot; Ottawa; On-site; CAD 28,000 - 30,000; Full time

Job summary

The Home Depot Canada is seeking a Head Cashier to support the Front End Supervisor by guiding associates to deliver an exceptional shopping experience. You will coach and develop Front End and Lot Associates, while ensuring scheduling and escalation handling are managed effectively.

As Head Cashier you will lead the front end, communicate goals from store leadership, and maintain safe, smooth checkout operations with a focus on loss prevention and customer satisfaction.

Qualifications

• High School Diploma or equivalent is required.
• 1–2 years retail or cash experience an asset.
• Minimum 1 year leading people.

Responsibilities

• Lead by example in GET behaviours and promote positive associate morale.
• Ensure sufficient checkouts by managing lines and staffing.
• Walk front end to ensure customer experience readiness and adherence to Playbook.
• Observe activities to meet business needs and provide training and guidance to associates.
• Train cashiers, arrange coverage, and handle escalations as needed.

Skills

Interpersonal Skills

Cash Handling

Leadership Skills

Attention to Detail

Education

High School Diploma or equivalent

Job description

The Home Depot Canada is seeking a Head Cashier to support the Front End Supervisor by guiding associates to deliver an exceptional shopping experience. You will coach and develop Front End and Lot Associates, while ensuring scheduling and escalation handling are managed effectively.

As Head Cashier you will lead the front end, communicate goals from store leadership, and maintain safe, smooth checkout operations with a focus on loss prevention and customer satisfaction.