Lead Customer Service Representative

circlek; Enfield; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Flexible schedules

Weekly pay

Night shift premium

Employee discount

Scholarship program

Years of service recognition

Corporate discounts

Job summary

Circle K in Enfield, Nova Scotia seeks a Lead Customer Service Representative to support store operations, assist with administrative tasks, greet customers, and manage the cash register with a focus on fast, friendly service.

The role emphasizes teamwork, quick thinking, and a proactive approach to enhancing customer experiences in a busy retail setting.

Qualifications

• Experience in customer service or retail environments preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Assist the store manager with administrative tasks and greet customers.
• Operate the cash register and make purchase suggestions.
• Support store appearance and run the food program when needed.
• Work across different store areas to maintain high standards and provide fast, friendly service.

Skills

Customer service

Communication

Teamwork

Problem solving

Fast pace

Adaptability

Job description

Store 6002079: 6757 Highway. 2, Enfield, Nova Scotia B2T 1C8

Lead Customer Service Representative

As a Lead Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/long term Disability
• Flexible schedules
• Large, stable employer
• Opportunities for fast career advancement
• Task variety
• Weekly pay
• Night shift premium
• Employee discount
• Scholarship program
• Years of service Recognition program
• Corporate discount program;

Your key responsibilities:

You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

What we are looking for:

• Customer service
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great if you have:

• Customer service skills
• Supervisory experience
• Motivation to advance in your career!
• Willingness to learn and have fun!

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.