Lead Customer Service Representative

circlek; Conway; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Flexible schedules

Weekly pay

Night shift premium

Employee discount

Scholarship program

Recognition program

Corporate discount

Job summary

Circle K in Conway, Nova Scotia is seeking a Lead Customer Service Representative to join our team. You will assist the store management with daily tasks, greet customers, manage the register, and help with our food program while maintaining a clean, welcoming store environment.

We value fast, friendly service and teamwork, with opportunities for career advancement and a comprehensive benefits package. This role includes night shift premiums and weekly pay in a dynamic retail setting.

Qualifications

• Experience in delivering friendly, efficient service to customers.
• Ability to greet customers and assist with purchases.
• Willingness to learn store programs and procedures.

Responsibilities

• Assist store management with administrative tasks and daily operations.
• Greet customers, operate the cash register, and make purchase suggestions.
• Support various store areas to maintain appearance and high service standards.

Skills

Customer service

Communication skills

Teamwork

Fast pace

Problem solving

Active listening

Job description

Store 6002052: 510 Highway 303, Conway, Nova Scotia B0V 1A0

Lead Customer Service Representative

As a Lead Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/long term Disability
• Flexible schedules
• Large, stable employer
• Opportunities for fast career advancement
• Task variety
• Weekly pay
• Night shift premium
• Employee discount
• Scholarship program
• Years of service Recognition program
• Corporate discount program

Your key responsibilities:

You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

What we are looking for:

• Customer service
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great if you have:

• Customer service skills
• Supervisory experience
• Motivation to advance in your career!
• Willingness to learn and have fun!

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.