Lead Customer Service Representative

circlek; Municipal District of St. Stephen; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Long Term Disability

Flexible schedules

Weekly pay

Night shift premium

Employee discount

Scholarship program

Years of service Recognition program

Corporate discount

Job summary

Couche-Tard/Circle K in St-Stephen, NB seeks a Lead Customer Service Representative to support store management and deliver fast, friendly service. You will greet customers, operate the cash register, suggest purchases, and contribute to store appearance while working across areas of the store.

The role emphasizes teamwork, communication, and a proactive approach to problem-solving, with flexible schedules and opportunities for advancement in a large retail network.

Qualifications

• Customer service experience.
• Strong communication and friendly conversation.
• Ability to work quickly while staying positive.
• Team player with daily goal focus.
• Ability to propose practical ideas to solve problems.
• Able to think quickly and offer suggestions.

Responsibilities

• Assist the store manager and assistant with administrative tasks.
• Greet customers, operate the cash register, and make purchase suggestions.
• Work around the store to maintain appearance and provide fast, friendly service.

Skills

Customer service

Communication

Teamwork

Problem solving

Fast-paced

Idea generation

Quick thinking

Job description

Store 6002135: 5 Route 170, St-Stephen, New Brunswick E3L 2Y7

Lead Customer Service Representative

As a Lead Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/long term Disability
• Flexible schedules
• Large, stable employer
• Opportunities for fast career advancement
• Task variety
• Weekly pay
• Night shift premium
• Employee discount
• Scholarship program
• Years of service Recognition program
• Corporate discount program;

Your key responsibilities:

You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

What we are looking for:

• Customer service
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great if you have:

• Customer service skills
• Supervisory experience
• Motivation to advance in your career!
• Willingness to learn and have fun!

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.