Lead Customer Service Representative

Circle K; Truro; On-site; CAD 35,000 - 52,000; Full time

Benefits offered by this job

Insurance benefits

Flexible schedules

Weekly pay

Employee discount

Scholarship program

Night shift premium

Job summary

Circle K in Truro, Nova Scotia is seeking a Lead Customer Service Representative to assist the store team in delivering excellent service and handling daily operations. You will greet customers, process transactions, and support the food program while maintaining store standards.

Ideal candidates bring customer service experience, strong communication, and teamwork, with a willingness to learn and grow within a large, stable retail employer.

Qualifications

• Customer service experience
• Strong communication and friendly conversation
• Ability to work at a quick pace while enjoying the work
• Team player able to achieve daily goals
• Ability to generate ideas to solve problems
• Ability to think quickly and offer suggestions

Responsibilities

• Assist store manager and assistant manager with administrative tasks.
• Greet customers, operate cash register, suggest purchases and assist with food program when applicable.
• Maintain store appearance and provide fast, friendly service across different store areas.
• Interact with customers daily in a fun and energetic environment while completing daily tasks.

Skills

Customer service

Communication

Teamwork

Sales awareness

Education

High school diploma or equivalent

Tools

POS system

Job description

Store 6002331: 86 Connector Road, Truro, Nova Scotia B2N 5B6

Lead Customer Service Representative

As a Lead Customer Service Representative, You Will Enjoy

• Medical, Vision, Dental, & Life Insurance/long term Disability
• Flexible schedules
• Large, stable employer
• Opportunities for fast career advancement
• Task variety
• Weekly pay
• Night shift premium
• Employee discount
• Scholarship program
• Years of service Recognition program
• Corporate discount program;

Your Key Responsibilities

You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

What We Are Looking For

• Customer service
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great If You Have

• Customer service skills
• Supervisory experience
• Motivation to advance in your career!
• Willingness to learn and have fun!

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.