Lead Customer Service Representative

circlek; San Juan de Terranova; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Long term Disability

Flexible schedules

Weekly pay

Night shift premium

Employee discount

Scholarship program

Years of service Recognition program

Corporate discount program

Job summary

Circle K in St. John’s, Newfoundland and Labrador is seeking a Lead Customer Service Representative to greet customers, operate the cash register, and support the food program while maintaining store appearance and delivering fast, friendly service.

You will assist the store and assistant managers, handle daily tasks in a busy store, interact with customers, and contribute ideas to improve customer experiences. Flexible schedules and advancement opportunities are included.

Qualifications

• Customer service experience and strong communication skills.
• Ability to work quickly while staying friendly and accurate.
• Team player who can meet daily goals and contribute ideas.

Responsibilities

• Assist the store manager and assistant manager with administrative tasks.
• Greet customers, run the cash register, make purchase suggestions and support the food program.

Skills

Customer service

Communication

Quick pace

Teamwork

Problem solving

Idea generation

Job description

Store 6002317: 500 Topsail Road, ST. JOHN'S, Newfoundland and Labrador A1E 2C2

Lead Customer Service Representative

As a Lead Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/long term Disability
• Flexible schedules
• Large, stable employer
• Opportunities for fast career advancement
• Task variety
• Weekly pay
• Night shift premium
• Employee discount
• Scholarship program
• Years of service Recognition program
• Corporate discount program;

Your key responsibilities:

You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

What we are looking for:

• Customer service
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great if you have:

• Customer service skills
• Supervisory experience
• Motivation to advance in your career!
• Willingness to learn and have fun!

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.