Lead Beauty Store Team: Customer Experience & Growth

Chatters Limited Partnership; Ottawa; On-site; CAD 21,000 - 25,000; Full time

Benefits offered by this job

Competitive wage

Sales incentives

Product discounts

Medical and dental benefits

Education opportunities

Career growth

Job summary

Chatters, Ottawa, is seeking an Assistant Store Manager for the Ottawa Trainyards location. You will lead daily retail and salon operations, coach teams to meet sales goals, and build loyal customer relationships.

You will oversee scheduling, payroll, inventory, and bookings while maintaining a polished salon environment. This role requires at least 1 year of retail leadership, strong communication, and flexibility including evenings and weekends.

Qualifications

• At least 1 year of retail leadership experience.
• Passion for beauty and delivering exceptional customer experiences.
• Strong communication, organization, and time-management skills.
• Flexible availability, including evenings and weekends.

Responsibilities

• Support daily retail and salon operations to ensure a smooth, welcoming experience
• Lead by example, coaching and motivating team members to achieve sales and service goals
• Build strong relationships with customers, creating loyalty through consistent and memorable experiences
• Assist with scheduling, payroll, inventory management, and customer appointment bookings
• Maintain a clean, well-stocked, and beautifully merchandised salon that meets Chatters’ standards
• Share product knowledge and support training, onboarding, and development of team members
• Step in as a leader when needed, solving problems and making decisions that positively impact customers and the team

Skills

Retail leadership

Customer service

Communication

Organization

Time management

Problem solving

POS systems

Job description

Chatters, Ottawa, is seeking an Assistant Store Manager for the Ottawa Trainyards location. You will lead daily retail and salon operations, coach teams to meet sales goals, and build loyal customer relationships.

You will oversee scheduling, payroll, inventory, and bookings while maintaining a polished salon environment. This role requires at least 1 year of retail leadership, strong communication, and flexibility including evenings and weekends.