Labour Management Specialist

METRO; Toronto; Hybrid; CAD 70,000 - 92,000; Full time

Benefits offered by this job

Flexible schedule

Telecommuting in hybrid mode

Group insurance from the first day

Very competitive pension plan

Generous holiday policy

Personal day

Employee Assistance Program

Company vehicle provided

Free parking

Opportunity for professional develop

Short Term Incentive Eligibility

Job summary

METRO in Ontario is seeking a Labour Management Specialist to contribute to labour/efficiency tools and provide technical support in administrative and operational activities.

You will participate in budgeting, monitor performance, and help maintain databases and management software parameterization. Strong Excel and Power BI skills, plus communication and prioritization abilities, are essential in this role.

Qualifications

• Post-secondary education, 5 years store experience, preferably as a manager.
• Knowledge of the professional environment.
• Orientation towards quality work/service.
• Technical and professional knowledge with strong analytical skills.
• Good communication skills, written and verbal.
• Ability to manage priorities and meet deadlines.
• Proficient in Excel; knowledge of Power BI, Word, and PowerPoint.
• Bilingualism is an asset.

Responsibilities

• Participate in the achievement of the Operations budget and retail service business plan.
• Identify the issues of priority performance in its sector and monitoring.
• Participates in the follow-up to the margins by categories of the various sectors.
• Participate in the development of new technological tools.
• Participate to maintain various databases of the results of the supermarkets.
• Participate to maintain the parameterization of management software.
• Participate in the preparation of Store / Division budgets.
• Communicate issues encountered by in-store specialists and validate patches.
• Validate compliance with norms and standards of the division while guiding change.
• Support the implementation of policies related to customer experience.
• Visit the outlets to identify the nature of the issues of profitability and sales providing recommendations for improvements.
• Visit the outlets to ensure the compliance of management tools.

Skills

Analytical skills

Excellent communication

Prioritization

Independent worker

Bilingualism (asset)

Education

Post-secondary education

Tools

Excel

Power BI

Word

PowerPoint

Job description

Requisition ID50094-Posted19/10/2026- Job Posting Country (1) - Job Posting State/Province (1) - Job Posting City (1) -Administrative-Permanent-Stores Operations

Position Title: Labour Management Specialist

Requisition ID: 50094

Division: Operations Metro (01006147)

Department: Stores Operations

WorkLocation: METRO ON - 5559 DUNDAS STREET W (#A-DUND) Province: Canada : Ontario

Position Type: Permanent Posting End Date: Monday, November 2nd, 2026 The typical salary range for this position is $69,840.00 - $91,665.00 annually. The base salary offered will be determined based on the candidate's job-related knowledge, skills, education, experience, and internal equity considerations.

This posting is for an existing permanent full-time vacancy.

Joining our team has its advantages!

• Flexible schedule to promote work/life balance
• Telecommuting in hybrid mode
• Group insurance from the first day
• Very competitive pension plan
• Generous holiday policy
• Personal day
• Employee Assistance Program
• Company vehicle provided
• Free parking
• Opportunity for professional development
• Short Term Incentive Eligibility

SUMMARY

Participates in the development and maintenance of Labour / Efficiency tools to maximize profitability in the stores while providing the necessary technical support in administrative and operational activities.

SPECIFIC RESPONSIBILITIES

• Participate in the achievement of the Operations budget and retail service business plan.
• Identify the issues of priority performance in its sector and monitoring.
• Participates in the follow-up to the margins by categories of the various sectors.
• Participate in the development of new technological tools.
• Participate to maintain various databases of the results of the supermarkets.
• Participate to maintain the parameterization of management software.
• Participate in the preparation of Store / Division budgets.
• Communicate issues encountered by in-store specialists and validate patches.
• Validate compliance with norms and standards of the division while guiding change.
• Support the implementation of policies related to customer experience.
• Visit the outlets to identify the nature of the issues of profitability and sales providing recommendations for improvements.
• Visit the outlets to ensure the compliance of management tools.

QUALIFICATIONS

• Post secondary education, 5 years store experience, preferably as a manager
• Knowledge of the professional environment
• Orientation towards quality work/service
• Technical and professional knowledge with strong analytical skills
• Good Communication skills written and verbal
• Management of priorities
• Works well independently and able to meet deadlines
• Proficient in Excel, knowledge of Power BI, Word, and PowerPoint
• Bilingualism is an asset
• #LI-Hybrid

The responsibilities and relationships assigned to this role may change as is necessary to achieve Metro's business objectives.

Disclosure on Use of Artifical Intelligence in Recruitment: At METRO, we are commited to transparency and fairness in our hiring practices. In compliance with Ontario's Employment Standards Act (Bill 149), we disclose that METRO and certain third-party job boards we use incorporate artificial intelligence (AI) technology to assist in screening, assessing, or selecting applicants for positions. The use of AI helps us efficiently review the large volume of applications we receive, ensuring that every candidate's profile is considered promptly and consistently. This technology supports our goal of providing an equitable and streamlined recruitment experience for all applicants. While AI tools support our recruitment procedures, all decisions throughout the process are made exclusively by METRO's Talent Acquisition team or METRO employees. At no stage does AI determine recruitment outcomes.

METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team.

We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you.