Lab Stores Facility Manager

McMaster University; Hamilton; On-site; CAD 69,652 - 91,331; Full time

Job summary

McMaster University is seeking a highly organized Facility Manager to oversee the daily operations of LabStore, a Core Research Platform in the Faculty of Science. This role requires a leader with strong operational, financial, and stakeholder management skills.

The successful candidate will ensure compliance with safety standards and foster strong relationships with researchers and staff, supporting an innovative academic environment.

Qualifications

• Minimum 1 year of experience in project management, operations, or facility coordination.
• Strong organizational and planning skills with the ability to manage multiple priorities.
• Excellent communication skills, with the ability to engage diverse stakeholders.

Responsibilities

• Lead the daily operations of LabStore and ensure efficient service delivery.
• Ensure compliance with institutional, safety, and regulatory requirements.
• Manage billing, financial transactions, and reporting using institutional systems.

Skills

Organizational skills

Interpersonal skills

Financial management

Project management

Problem-solving skills

Education

Undergraduate degree in Chemistry or related field

Tools

Mosaic

MacBuy

MacBill

Job description

We are seeking a highly organized and proactive Facility Manager to oversee the day-to-day operations of LabStore, a Core Research Platform in the Faculty of Science. This role is ideal for a collaborative leader with strong operational, financial, and stakeholder management skills, and a commitment to delivering exceptional service.

The successful candidate will manage facility operations, ensure compliance with safety and regulatory standards, support financial planning, and foster strong relationships with researchers, staff, students, and external partners.

Key Responsibilities

General Management & Planning

• Lead the daily operations of LabStore, ensuring efficient workflows and high-quality service delivery
• Develop, implement, and continuously improve operational policies, procedures, and service standards
• Oversee inventory management, procurement, and vendor relationships, including negotiating pricing and service agreements
• Ensure compliance with institutional, safety, and regulatory requirements, including hazardous materials handling
• Maintain accurate records across operational, inventory, and financial systems
• Manage the facility website and communications, including user engagement and outreach
• Identify opportunities to enhance efficiency, service quality, and user experience through performance monitoring and continuous improvement
• Analyze and report on financial and operational data to support planning, sustainability assessment, and informed decision-making; collaborate with the Director to support strategic growth and service expansion initiatives
• Serve as a primary point of contact for internal and external stakeholders, including researchers, partners, and suppliers
• Support collaborations, partnerships, and revenue-generating opportunities
• Coordinate outreach activities, and research-related initiatives; produce and present materials for these initiatives
• Manage billing, financial transactions, and reporting using institutional systems
• Support budget planning, monitoring, and financial analysis
• Prepare project costing, financial summaries, and operational reports
• Assist with grant applications, including budgeting, documentation, and submission support
• Supervise, train, and support staff, students, and volunteers
• Foster a collaborative and high-performing team environment
• Plan staffing needs and coordinate schedules to ensure operational continuity

Qualifications

Education

• Undergraduate degree in a relevant field (Chemistry or related field required)

Experience

• Minimum 1 year of experience in project management, operations, or facility coordination
• Experience in financial management, budgeting, and reporting
• Experience supervising staff or leading teams
• Experience working in environments requiring multitasking and adaptability
• Strong organizational and planning skills with the ability to manage multiple priorities
• Excellent interpersonal and communication skills, with the ability to engage diverse stakeholders
• Demonstrated leadership and team development capabilities
• Strong analytical, problem-solving, and decision-making skills
• Financial acumen, including budgeting, cost analysis, and vendor negotiation
• Ability to work independently and take initiative in a fast-paced environment

Preferred / Asset Qualifications

• Knowledge of laboratory operations, scientific products, and chemical handling regulations [NJ2.1][DD2.2]
• Familiarity with institutional systems (e.g., Mosaic, MacBuy, MacBill)
• Experience in marketing and outreach activities
• Understanding of retail or inventory management principles
• Experience managing online content or digital platforms

Additional Information

• This role may require occasional evening or weekend work for events
• Some physical activity may be required, including assisting with inventory or materials handling

Why Join Us?

This is an exciting opportunity to play a key role in supporting cutting‑edge research while contributing to a collaborative and innovative academic environment.

Pay Transparency Statement

This job is currently under review and is anticipated to align with Band J. Current band J salary range: $69,652 - $104,478 (annual); hiring range: $69,652 - $91,331.19. The posted hiring range represents McMaster's typical hiring range for this position. Actual starting salary will depend on factors such as relevant experience, qualifications, internal equity, and market conditions.

Individuals with extensive experience, deep specialized expertise, and/or those who can demonstrate exceptional past performance, as applicable, may be hired at a higher rate within the full range, in accordance with the University compensation policies.