Lab Patient Technician

LifeLabs Medical Laboratory Services; Kitchener; On-site; CAD 80,000 - 100,000; Part time

Job summary

An established industry player seeks a dedicated Lab Patient Technician to join their team. This part-time role offers flexible shifts and involves vital responsibilities in patient care, including specimen collection and ensuring test protocol adherence. You'll be part of a dynamic environment where your contributions directly impact the health of Canadians. With a commitment to diversity and inclusion, this organization is recognized as one of Canada's Best Employers. If you're passionate about making a difference and possess strong customer service skills, this opportunity is perfect for you.

Benefits

Comprehensive benefits

Retirement plans

Wellness days

Professional development opportunities

Qualifications

• Graduate of an approved Laboratory Assistant program or equivalent.
• Phlebotomy experience is an asset.

Responsibilities

• Greeting patients and explaining specimen collection procedures.
• Performing phlebotomies and preparing specimens for transportation.

Skills

Phlebotomy

Communication Skills

Customer Service

Data Entry

Empathy

Education

Laboratory Assistant Program

Tools

Holter Monitors

ECG Equipment

Job description

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LifeLabs Medical Laboratory Services provided pay range

This range is provided by LifeLabs. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$24.87/hr - $29.04/hr

LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems for over 50 years. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We operate Canada's first commercial genetics lab and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. Over 112 million laboratory tests are processed annually by our laboratories, with a team of more than 6,000 professionals dedicated to providing high-quality testing and results that Canadians trust.

At LifeLabs, you can make a meaningful impact on Canadians’ lives every day. We are proud to be recognized as one of Canada’s Best Employers, emphasizing our commitment to caring, agility, teamwork, and a customer-centered approach. We prioritize diversity, equity, and inclusion (DEI) to better serve our workforce and communities.

As a Lab Patient Technician, you will be responsible for the specimen collection process, from greeting patients to preparing specimens for transportation. This role is vital in patient care and our business, allowing you to see the difference you make in patients’ lives.

Status: Part Time Schedule: Flexible shift Additional requirements: This position involves travel to multiple locations including Kitchener, New Hamburg PSCs, Mount Forest, and Palmerston. A reliable vehicle and valid license are required. Saturday shifts at Victoria St location are also included. Number of Positions: 1 Start Date: ASAP

This vacancy is for an existing position.

Your Responsibilities Will Include

• Greeting patients, requesting information, explaining specimen collection, and ensuring test protocol adherence.
• Performing phlebotomies, connecting/disconnecting holter monitors, and ECG tracings.
• Collecting special tests, such as drug screens, paternity tests, and clinical trials, and completing documentation.
• Maintaining client relationships, responding to inquiries, and following up.
• Data entry of patient demographics, requisition info, and test result processing data.
• Preparing specimens for transportation and testing.

What You Will Bring To The Role

• Graduate of an approved Laboratory Assistant program or equivalent (preferred).
• Phlebotomy experience (asset).
• Excellent communication skills.
• Good computer skills with a minimum typing speed of 40 wpm.
• Strong customer/patient service skills, even in stressful situations.
• Empathy, flexibility, adaptability, and problem-solving skills.
• Ability to maintain patient privacy and confidentiality.

LifeLabs offers competitive compensation and a comprehensive total rewards program, including benefits, retirement plans, wellness days, and professional development opportunities. Accommodations are available upon request, and vaccinations are encouraged or may be mandatory depending on regulations.

Ready to empower healthier Canadians? Apply today!