L&D Facilitator

ProViso Staffing; Toronto; On-site; CAD 75,000 - 85,000; Full time

Job summary

A leading staffing agency in Toronto is looking for a Training Facilitator for a 5.5-month contract. The successful candidate will lead training initiatives within a financial institution, developing training materials and monitoring effectiveness. Ideal candidates will have 5-7 years of experience in training, preferably in the financial industry. Strong facilitation skills and experience with engagement tools are essential.

Qualifications

• 5-7 years of experience in training/education.
• Experience in the financial industry is preferred.

Responsibilities

• Develop training procedures, manuals, and course materials.
• Monitor and evaluate training program effectiveness.
• Assess additional training needs.

Skills

Facilitation skills (virtual and in-person)

Webex and engagement tools

Client facing & Operations experience

Education

Adult learning degree/certifications

Tools

Thrive

Job description

Candidate profile details

• Degree/Certifications Required: Adult learning
• Years of Overall Experience: 5-7yrs
• Preferred Candidate Background: FI ideally or large organization / technology field ( Microsoft / google or similar )
• How will performance be measured
• Selling Points of Position (CVP): working within a leading FI organization

Summary

• The successful candidate will be responsible for the training and facilitation of a highly visible initiative with the Wealth business.
• Training content will include technical systems training, procedural training, and process training.
• Training may be a combination of virtual and in-person, and will run concurrently on a weekly basis.

Additional job responsibilities

• Develop training procedure, manuals, guides and course materials such as handouts and visual materials.
• Monitor, evaluate and record training activities and program effectiveness.
• Assess additional training needs through surveys, interviews with employees, focus groups or consultation with managers.
• Develop alternative training methods if expected improvements are not seen.
• Meet with department leads and SME’s to determine training needs.
• Present information using a variety of instructional techniques and formats, such as role playing, simulations, team exercises, group discussions, videos and lectures.

Must-Have Hard Skills

• Facilitation skills (virtual and in-person)
• Webex and engagement tools such as Slido
• Working on large initiatives with multiple streams ( client facing & Operations)

Nice-To-Have

• FI / Banking / Technology fields
• Bilingual (French) (spoken)
• Develop on the job and post training reference material such as user guides, demo video’s, etc
• Experience with Thrive

Job Details

• Job ID: 13546
• Contract
• 5.5 Months
• Location: Toronto