KYC QA Specialist – Capital Markets & Data Integrity

TEKsystems; Toronto; Hybrid; CAD 69,000 - 96,000; Full time

Job summary

TEKsystems in Toronto seeks an experienced Associate, Capital Markets KYC Quality Assurance & Data Integrity to support day-to-day operations and oversee the Capital Markets AML/KYC QA program.

You will drive process improvements, ensure high-quality KYC reviews, engage stakeholders, and support an outsourced KYC delivery model with a focus on data integrity and operational excellence.

Qualifications

• 3–5 years of direct AML/KYC experience within Capital Markets.
• Hands-on completion and review of KYC files.
• Understanding of global Capital Markets KYC requirements.
• Experience with QC/QA in a regulated environment.
• Exposure to outsourced/vendor delivery models.
• Familiarity with Canadian, UK and European KYC standards.
• Ability to create/update procedures and process docs.
• Support process improvements and change management initiatives.

Responsibilities

• Support day-to-day execution and oversight of the CM KYC QA program.
• Coordinate quality review sampling and file assignments across KYC streams.
• Perform QA reviews of KYC files and identify trends and gaps.
• Produce dashboards, metrics, and trend analysis for leadership.
• Analyze quality findings and identify root causes for improvements.
• Review and maintain job aids, procedures, and training docs.
• Act as QA SME and mentor stakeholders and delivery teams.
• Support change management, including communications and adoption.
• Recommend improvements to procedures, controls, and operating effectiveness.
• Drive automation and data normalization to streamline processes.
• Collaborate with internal stakeholders and vendor partners to improve quality.

Skills

AML/KYC

Quality Assurance

Outsourced/Vendor Delivery

KYC Standards

Procedures & Documentation

Process Improvement

Job description

TEKsystems in Toronto seeks an experienced Associate, Capital Markets KYC Quality Assurance & Data Integrity to support day-to-day operations and oversee the Capital Markets AML/KYC QA program.

You will drive process improvements, ensure high-quality KYC reviews, engage stakeholders, and support an outsourced KYC delivery model with a focus on data integrity and operational excellence.