Kroll Paperless Pharmacy Trainer | Change & Training Lead

Pattison Food Group; City of Langley; Sur place; CAD 66 000 - 140 000; Plein temps

Résumé du poste

Pattison Food Group Ltd. is seeking a knowledgeable Kroll Workflow Support Trainer to roll out a paperless workflow across our pharmacy network. This temporary 22‑month assignment requires travel across Western Canada to support go‑live periods.

You will deliver hands‑on training on Kroll paperless workflows, drive change management, troubleshoot issues, and report feedback to the Regional Manager, Pharmacy Operations. 2+ years with Kroll and pharmacy operations experience are required.

Qualifications

• 2+ years of experience with Kroll Paperless Pharmacy Management Software.
• Solid understanding of pharmacy operations and transitioning from paper to paperless workflows.
• Experience in a community pharmacy dispensary is an asset.
• Pharmacy Assistant/Technician/Pharmacist designation is an asset.
• Experience using ServiceNow or similar ticketing systems.

Responsabilités

• Training Delivery: deliver in-person and virtual training on Kroll paperless workflow functionalities; go-live support across Western Canada.
• Change Management: champion adoption, provide coaching to pharmacy teams.
• Troubleshooting & Feedback: serve as point of contact for rollout issues and report feedback to Regional Manager, Pharmacy Operations.

Connaissances

Kroll Paperless Pharmacy Software

Pharmacy operations understanding

Community pharmacy experience

Pharmacy designation asset

ServiceNow familiarity

Valid driver’s license & travel

Formation

Pharmacy Assistant / Technician / Pharmacist designation

Outils

ServiceNow

Description du poste

Pattison Food Group Ltd. is seeking a knowledgeable Kroll Workflow Support Trainer to roll out a paperless workflow across our pharmacy network. This temporary 22‑month assignment requires travel across Western Canada to support go‑live periods.

You will deliver hands‑on training on Kroll paperless workflows, drive change management, troubleshoot issues, and report feedback to the Regional Manager, Pharmacy Operations. 2+ years with Kroll and pharmacy operations experience are required.