Kitchen Services Supervisor - Full-Time (Temporary)

Gateway Casinos & Entertainment; Rama; On-site; CAD 46,000 - 55,000; Full time

Job summary

A leading company in the gaming and entertainment sector seeks a Kitchen Services Supervisor for its Casino Rama location. This full-time temporary position involves overseeing kitchen operations, ensuring cleanliness and compliance with health standards, and managing a team to deliver exceptional service. Applicants should possess strong leadership capabilities and a proactive approach to managing high-pressure environments.

Qualifications

• Minimum of 3 years leadership experience required.
• Ability to supervise at least 15 staff members.
• Must complete Supervisor Health & Safety Awareness program.

Responsibilities

• Supervise and lead daily operations of the Kitchen Services Department.
• Ensure compliance with safety regulations and health codes.
• Control inventory and maintain cleanliness in kitchen areas.

Skills

Leadership

Employee relations

Labor management

Organizational skills

Communication

French language skills

Tools

MS Outlook

MS Word

MS Excel

Stratton Warren

Job description

Job Type: Full-Time, Temporary (6 Months contract)

Wages: Starting at $46,195.00+

Job Title/Classification: Kitchen Services Supervisor

Department: Kitchen Services

Employment Type: Full-Time (Temporary)

Wages: Starting at: $46,195.00+

# of Vacancies: 1

Posting Date: March 25, 2025

This is a non-bargaining unit position; applications from all internal applicants are welcome and will be considered and reviewed.

Who We Are

Gateway Casinos & Entertainment Limited ("Gateway") is one of the largest and most diversified gaming and entertainment companies in Canada. With 27 gaming properties across British Columbia, Ontario, and Edmonton, Alberta, Gateway employs approximately 8,648 people. Our facilities feature around 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars, and 561 hotel rooms. Gateway is the service provider for the Central, Southwest, and North gaming bundles in Ontario, including 11 properties. Our growth strategy includes developing proprietary casino and restaurant brands, enhancing the gaming experience, and attracting new customers. Notable brands include Match Eatery & Public House, Atlas Steak + Fish, and Halley's Club. For more information, visit www.gatewaycasinos.com.

Why Work For Us

Gateway values and empowers its employees. A career here offers a great environment, career advancement opportunities, ongoing training, and leadership programs. Join us for a rewarding experience in a fun and engaging environment.

The Position

The Kitchen Services team is vital to our Food and Beverage operations at Casino Rama. We seek an energetic and enthusiastic individual who enjoys cleaning, organizing, and creating a spotless environment while supervising safely and efficiently. The Kitchen Services Supervisor ensures efficient dish and pot cleaning, maintains high cleanliness standards, and supports smooth operations across all food and beverage outlets. Organizational and planning skills are essential, combined with a motivated, passionate, and human-resource-oriented leadership style.

Key Responsibilities

• Supervise and lead daily operations of the Kitchen Services Department effectively and efficiently.
• Ensure compliance with Casino Rama standards and safety regulations.
• Control inventory of cleaning supplies and wares.
• Maintain cleanliness and order in all back-of-house kitchen areas.
• Operate and maintain dishwashing facilities and equipment.
• Conduct coaching, counseling, recognition, performance management, and reviews.
• Adhere to Federal and Provincial Health Codes.
• Adjust staffing levels to meet departmental budgets.
• Support service teams with necessary items.
• Participate in completing tasks related to cleaning, ware washing, and related projects safely and effectively.
• Ensure proper use, storage, and disposal of wares, tools, chemicals, and equipment.
• Address operational issues and respond to questions or concerns.
• Complete all necessary forms related to Kitchen Services operations.
• Meet the needs of internal guests.
• Perform other duties as assigned.

What You'll Require

• Minimum of 3 years leadership experience.
• Experience supervising at least 15 staff members.
• Strong employee relations skills.
• Ability to lift heavy objects repeatedly.
• Effective labor management skills.
• Proficient in reading and writing, capable of detailed shift logs.
• Knowledge of chemicals, their use, and storage, with ability to train others.
• Good computer skills, familiarity with MS Outlook, Word, Excel; Stratton Warren experience preferred.
• Experience handling cleaning materials, chemicals, and equipment.
• Ability to accurately count inventories.
• Ability to work all shifts in a fast-paced, stressful environment.
• French language skills are an asset.
• Must attain or have the ability to attain a proof of completion for the online Supervisor Health & Safety Awareness in 5 Steps program before start date.
• Compliance with Occupational Health and Safety duties and policies is required.

Hours of Work

Flexible hours in a 24/7 operation are required; primarily overnight shifts. During training, hours will be mainly day shifts.

What Is Next

If interested, apply within 7 days of the posting date. Follow us on social media for updates. Gateway recruits in accordance with applicable collective agreements. We are an equal opportunity employer committed to accessible employment practices. Please advise Human Resources if accommodations are needed during the application or assessment process.