Kiosk Associate

Groupe Nordik Inc.; Toronto; On-site; CAD 26,000 - 37,000; Full time

Benefits offered by this job

Accommodation available

Job summary

Thermea Spa Village Whitby is seeking a Seasonal Kiosk Associate to support a temporary kiosk during the holiday period. You will promote and sell spa products and services, engaging customers to meet sales targets.

You will inform customers about services, identify needs, assist with gift certificates, and help manage kiosk operations including opening and closing. Availability late October to December 31, 2026 is required.

Qualifications

• High school diploma
• One-year experience in customer service
• Experience in sales
• Proficient with MS Office and quick to learn new technologies
• Experience with using a POS system
• Ability to handle stress in a fast-paced environment
• Versatile, thorough and autonomous
• Shows initiative
• Punctuality and reliability
• Professional and collaborative attitude

Responsibilities

• Inform customers about Thermea Spa Village’s services and products
• Identify customers' needs while creating sales opportunities
• Assist with the sale of Thermea gift certificates
• Maintain high customer traffic at the kiosk
• Open and close the kiosk
• Perform other related duties

Skills

Customer service

Sales experience

Stress management

Punctuality

Reliability

Initiative

Team player

Professional attitude

Education

High school diploma

Tools

MS Office

POS system

Job description

Seasonal Kiosk Associate at Fairview Mall

We have taken the spa experience and transformed it into a wellness village. Thermea Spa Village Whitby is familiar: it feels like home and allows its guests to escape the hectic pace of modern life. Our spa village is the first of its kind, with state-of-the-art installations and at its core, buildings reminiscent of a distant past, when life was strongly connected with nature and steeped in traditions. Our spa village, a twist on traditional spa culture, combines unique experiences inspired by rituals found around the globe with a distinctively Canadian character—a peaceful hideaway for our guests, not too far from home.

It takes a village, join us.

When you work at Thermea Spa Village Whitby, you are not just gaining a job you are finding a family. We pride our community on being one of the warmest and most welcoming—and, our guests truly do appreciate it. We go out of our way to provide excellent care to our guests, as well as our artisans.

We are currently seeking passionate Kiosk Associates in the York Region area to join our village.

Reporting to the Marketing and Kiosk Coordinator, theKiosk Associatewill operate one of Thermea Spa Village’s temporary kiosks during the holiday period. The primary objective of the incumbent will be to promote and sell various spa products and services that meet the needs of our customers and our sales targets.

What you’ll do

• Inform customers about Thermea Spa Village’s various services and
• products;
• Identify customers' needs while creating sales opportunities;
• Assist with the sales and purchase of Thermea gift certificates
• Maintain heavy customer traffic;
• Responsible for the opening and closing of the kiosk;
• Perform other related duties.

Profile needed

• High school diploma;
• One-year experience in customer service;
• Experience in sales;
• Demonstrates a high level of aptitude in MS Office (Word, Excel, Outlook and PowerPoint) and is adept at learning new technologies;
• Experience with using a POS system;
• Ability to handle stress in a fast paced environment;
• Versatile, thorough, and autonomous;
• Shows initiative;
• Punctuality and reliability;
• Professional and collaborative attitude;

Work Schedule

Full-time and / or part-time - Variable hours (Days, evenings, weekends and holidays required).

Must be available from late October to December 31, 2026.

Compensation

• Hourly rate $23.00

Locations:

At Thermea Spa Village Whitby we are committed to fostering an inclusive, accessible environment, where all employees and guests feel valued, respected, and supported. Accommodation is available upon request for candidates throughout the hiring process. If you require an accommodation, please let us know so we can work with you to meet your needs.

The use of AI may be applied during the recruitment process only to provide an overall job suitability score. It will not be used to choose or discard applications.