Keyholder — Premium Kitchenware Retail Leader

Zwilling J.A. Henckels Canada Ltd; Delta; On-site; CAD 38,000 - 48,000; Full time

Benefits offered by this job

Employee discounts

Training and development

Collaborative team environment

Job summary

Zwilling Canada invites an enthusiastic Keyholder to support daily store operations in Delta, BC. You will lead service excellence, merchandise presentation, and basic supervision of part-time staff.

The role focuses on customer engagement, product knowledge, and meeting store objectives while upholding Zwilling's brand standards and security protocols. This position offers training, employee discounts, and a collaborative team within a globally recognized brand.

Qualifications

• Minimum of 3 years retail experience with a foundational understanding of team leadership.
• Problem-solving abilities in situations involving various variables.
• Exceptional verbal and written communication skills.
• Strong customer service orientation.
• Flexibility to work a varied schedule, including weekends, evenings, and statutory holidays.
• Physical capability to stand, walk, use hands, reach, lift items up to 12 kg frequently, and occasionally lift items up to 34 kg.

Responsibilities

• Provide customers with exceptional service and product insights.
• Drive sales using proven selling techniques to meet revenue goals.
• Maintain store appearance and manage replenishment.
• Train and supervise part-time employees.
• Process transactions accurately and manage cash register floats.
• Ensure security, inventory control, and store policies.

Skills

Customer service

Communication

Team leadership

Job description

Zwilling Canada invites an enthusiastic Keyholder to support daily store operations in Delta, BC. You will lead service excellence, merchandise presentation, and basic supervision of part-time staff.

The role focuses on customer engagement, product knowledge, and meeting store objectives while upholding Zwilling's brand standards and security protocols. This position offers training, employee discounts, and a collaborative team within a globally recognized brand.