Keyholder: Lead Pet Store Service & Sales

Pet Valu; Chetwynd; On-site; CAD 25,000 - 33,000; Full time

Benefits offered by this job

Staff Discounts

Retail Training

Competitive Wages

Pet Care Knowledge

Flexible Scheduling

Job summary

Pet Valu in Canada is seeking a Keyholder to support daily store operations, cash handling, and timely replenishment. You will help maintain store presentation, assist customers, and contribute to achieving sales targets while upholding safety and service standards.

Requirements include at least 2 years in retail or customer service, knowledge of POS systems, a friendly personality, and the ability to lift 50 lbs. Flexible scheduling including weekends and holidays is expected.

Qualifications

• At least 2 years of experience in retail or customer service.
• Working knowledge of POS system.
• Outgoing and friendly personality with strong customer service skills.
• Ability to lift 50lbs repetitively and work a flexible schedule including evenings, weekends and holidays.

Responsibilities

• Cashier and customer sales.
• Preparing merchandise orders, banking and other miscellaneous paperwork.
• Placing small items (under 10 lbs) including pet supplies into stock in the sales area of the store.
• Sweeping, dusting and other general store maintenance functions.
• Assist in unloading delivery vehicles of cases and bags of pet food and supplies and putting these into stock (items up to 50 lbs).
• Effectively open and close the store while following company procedures.
• In cases where the Store Manager or Assistant Store Manager are not in the store, Keyholder may assign daily goals and tasks to ACEs.
• Other duties and tasks as required

Skills

Retail experience

Customer service

Lifting 50 lbs

Strong communication

Tools

POS system

Job description

Pet Valu in Canada is seeking a Keyholder to support daily store operations, cash handling, and timely replenishment. You will help maintain store presentation, assist customers, and contribute to achieving sales targets while upholding safety and service standards.

Requirements include at least 2 years in retail or customer service, knowledge of POS systems, a friendly personality, and the ability to lift 50 lbs. Flexible scheduling including weekends and holidays is expected.