Keyholder — Pet Store Customer Experience & Ops Lead

Pet Valu Canada Inc. (Company); City of Lloydminster; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Staff Discounts

Retail Training

Competitive Wages

Pet Care Knowledge

Flexible Scheduling

Job summary

Pet Valu Canada Inc. in Lloydminster, Alberta is hiring a Keyholder to support daily store operations, assist customers, and manage stock and deliveries. The role emphasizes strong customer service, cash handling, and maintaining a welcoming shopping environment.

Candidates should have 2+ years in retail or customer service, be able to lift 50 lbs, and work a flexible schedule including evenings and weekends. A valid driver’s license may be required; reliable transportation is preferred.

Qualifications

• At least 2 years of experience in retail or customer service.
• Working knowledge of POS system.
• Outgoing and friendly personality with strong customer service skills.
• Able to lift 50 lbs repetitively.
• Ability to work a flexible schedule including evenings, weekends and holidays.
• Reliable transportation to the store.
• A valid driver’s license may be required.

Responsibilities

• Cashier and customer sales
• Preparing merchandise orders, banking and other miscellaneous paperwork
• Placing small items (under 10 lbs) into stock in the sales area
• Sweeping, dusting and other general store maintenance functions
• Assist in unloading delivery vehicles and stocking items up to 50 lbs
• Open and close the store following company procedures
• In the absence of Store Manager, ACEs may be assigned daily goals and tasks
• Other duties and tasks as required

Skills

Retail experience

Customer service

POS system

Strong communication

Lift 50 lbs

Flexible schedule

Job description

Pet Valu Canada Inc. in Lloydminster, Alberta is hiring a Keyholder to support daily store operations, assist customers, and manage stock and deliveries. The role emphasizes strong customer service, cash handling, and maintaining a welcoming shopping environment.

Candidates should have 2+ years in retail or customer service, be able to lift 50 lbs, and work a flexible schedule including evenings and weekends. A valid driver’s license may be required; reliable transportation is preferred.