Key Holder- Toronto Hazelton FSS

The Estee Lauder Companies Inc.; Toronto; On-site; CAD 42,000 - 56,000; Full time

Job summary

The Estee Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager, ensuring smooth operation and exceptional customer service in a prestige beauty environment.

You will coach and mentor staff, maintain cash reconciliation, and handle opening/closing duties on a rota basis, contributing to sales targets while delivering personalized service. This role is ideal for someone pursuing a first supervisory position within a leading beauty brand.

Qualifications

• Proven retail experience, cosmetics preferred.
• Ability to coach and mentor staff toward sales targets.
• Experience with cash handling and end-of-day reconciliation.
• Availability for days, nights, weekends and events in a fast-paced environment.

Responsibilities

• Support Store Manager and Assistant Manager to ensure smooth operation of the store.
• Lead by example to deliver inspirational, authentic and personalized customer service.
• Open and close the store on a rota basis and perform start/end cash reconciliations.

Skills

Retail experience

Coaching/mentoring

Cash handling

Cash reconciliation

POS software

Customer service

Tools

POS software

Job description

DescriptionWe are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.QualificationsProven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview