Key Holder & Team Leader - Drive Sales & Service

La Senza; Lethbridge; Sur place; CAD 38 000 - 52 000; Plein temps

Avantages offerts par ce poste

Employee discount

Career development

Recognition programs

Inclusive culture

Résumé du poste

La Senza is seeking a Key Holder to lead by example, drive sales, and deliver exceptional in-store experiences. You will partner with store management to ensure flawless daily operations and uphold brand standards in a fast-paced retail environment.

Ideal candidates bring retail supervisory experience, strong communication, teamwork, and a customer-centric mindset. The role offers competitive pay, a 50% employee discount, and opportunities for growth within the company.

Qualifications

• Retail or supervisory experience.
• Strong customer service and sales focus.
• Ability to lead by example and foster teamwork.
• Excellent communication and problem-solving skills.
• Organizational and time-management abilities.

Responsabilités

• Lead by example to deliver exceptional customer experiences and model selling behaviors.
• Drive personal sales and support store results through product knowledge and engagement.
• Coach associates, promote teamwork, and reinforce the selling model across zones.
• Assist in recruiting, training, and developing associates to maintain a strong team.
• Promote a positive work environment and handle associate relations with coaching approaches.
• Execute inventory control, loss-prevention, and adherence to procedures.

Connaissances

Leadership

Sales performance

Customer service

Communication

Problem solving

Outils

POS system

Description du poste

La Senza is seeking a Key Holder to lead by example, drive sales, and deliver exceptional in-store experiences. You will partner with store management to ensure flawless daily operations and uphold brand standards in a fast-paced retail environment.

Ideal candidates bring retail supervisory experience, strong communication, teamwork, and a customer-centric mindset. The role offers competitive pay, a 50% employee discount, and opportunities for growth within the company.